Registration 

General

How does Lalamove work? Can I join part time?

Lalamove is an App that connects drivers to clients who need delivery services. As a Lalamove driver, you choose when you want to pick up jobs in our App and decide which one of them you want to do.

How much can I earn per week with Lalamove?

All Vehicle types have a good demand, so it's all about the frequency and the quality of your service. We have fixed prices so you can always know how much you'll be earning by kilometer. You can check those prices in our website https://www.lalamove.com/brasil/sao-paulo/precos

What do I have to do during the registration process?

All you have to do is download our App and upload the necessary documents for registration. After applying, mind your e-mail inbox, we'll write you as soon as your documents are revised and your account is activated.

How many days would it take for me to start earning?

As soon as your account is activated, you'll start to receive job notifications and make your earnings!

Vehicle-related

My vehicle isn’t listed here. How can I drive for Lalamove?

You can try to register your vehicle with us. If we eventually start with a new category that includes your vehicle, you'll be ahead in the line for activation. You can also registrate with rented vehicles!

I own multiple vehicles. Can I attach them all to my driver profile?

Each driver account is linked to a single vehicle. You can have multiples accounts, each one with one vehicle registrated.

Can I deliver with Lalamove without owning a vehicle?

Yes, It's not mandatory for you to be the vehicle owner.

Can I share the same vehicle with my friends with two separate accounts?

Yes, you can share a vehicle with a friend as long as each one has their own account and aways picks up jobs with the registrered vehicle.

Document-related

What information and documentation is required for registration?

The mandatory documents are: The car's document (CRLV), The National driver licence (CNH) with the EAR acronym, and a bank account registered on your name. If your driver licence doesn't have the EAR acronym, you can also present a MEI document related to delivery services.

Will my documents be safe?

Your documents are safe, all our driver's documents are encrypted and they are not shared with anyone outside our company

Payment-related

Does Lalamove charge any fee to verify the account? If yes, how much?

The driver's account activation is not charged at all!

Why do I need to make a deposit? Is the deposit money refundable?

The driver's deposit protects our drivers in the event of a package being damaged during transportation. This deposit is made at the moment in which the driver account is activated and it is refunded if, by the end of the partnership, you don't have any case of package damaging. The driver deposit is refunded as you decide to close your Lalamove account

Once verified, how do I cash out my payments?

Go to your digital wallet and select the "Cash out" option. Remember to always insert the total amount of money that you want to cash out, your last input is the one that counts. You can cash out until Tuesday in order to receive your earnings by Thursday.
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