FAQs

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General
How does Lalamove work? Can I join part time?

Lalamove provides on-demand and scheduled delivery services by connecting driver partners on mobile and web apps. Riders and drivers can take orders according to their own schedule. Yes, Lalamove is offered to anyone that can commit to be either full time or part time couriers.

General
What do I have to do during the registration process?

Download the Driver Application and press "Sign up now" to complete the registration process. To become a verified driver you must provide a valid Drivers License, Vehicle Registration, Tax Token and Vehicle Fitness Certificate (where available).

General
How many days would it take for me to start earning?

Account will be verified within 3 working day after the training is completed.


Vehicle
My vehicle isn’t listed here. How can I drive for Lalamove?

You will need a vehicle in the list to deliver orders for Lalamove.

Vehicle
Can I deliver with Lalamove without owning a vehicle?

The vehicle that you will use to deliver goods on Lalamove does not have to be under your name. This means that you can use a rented vehicle or your friend's vehicle to deliver goods on our platform.

Vehicle
Can I share the same vehicle with my friends with two separate accounts?

1 vehicle to 1 account. Sharing of vehicles is not allowed.

Documents
What information and documentation is required for registration?

7 Photographs:

1) Profile Picture

2) NID

3) Driving License

4) Vehicle Tax Token

5) Vehicle Registration Paper

6) Vehicle Fitness Certificate (Truck only)

Documents
Will my documents be safe?

Yes, all of your documents are kept for internal purposes only.

Training
I have scheduled my training but I am unable to attend. How do I reschedule?

You may resume your training by logging into your Driver App via your smart phone and continuing from where you had left off.

Training
What is the difference between online training and in-person training?

Online Training will have various videos and slides for you to watch on your own and have 3 attempts to obtain a passing score of 80% or better. In person training will be lead by a Lalamove team member to guide you through the information and answer any questions you have.

Payment
Does Lalamove charge any fee to verify the account? If yes, how much?

We do not charge any fee upon verification.

Payment
Once verified, how do I cash out my payments?

Cash out can be done on a weekly basis from Sunday-Saturday. The cut-off day will be on every Saturday evening, 2359hrs. The cash-out amount can be updated daily until the cut-off day and time. You will receive your cash-out amount within 1 week.

Ready to go?

Download our app now to get your deliveries going places.