All route fees are calculated on locations basis. If passengers need to add any stop before destination, extra charges apply based on our standard rate.
Please state all extra requirements, including pet transportation and moving of baggage over 6 ft long, clearly when you place an order with us. Otherwise drivers may refuse the hire.
Van passengers can enjoy a total of 15-minute free waiting period for loading and unloading time. Drivers reserve the right to charge $5 for every 5 minutes of overtime or part thereof;
5.5 Ton Truck passengers can enjoy a total of 30-minute free waiting period for loading and unloading time. Drivers reserve the right to charge $10 for every 5 minutes of overtime or part thereof;
Route fee shall be adjusted based on our standard rate for any change of route;
Passengers must wear seat belts, if available;
No smoking, eating or drinking in the compartment;
Please help keep the vehicle clean and tidy, no littering, vandalism or graffiti;
Passengers will be charged a $200 cleanup fee is they or their pet vomit or make the compartment dirty;
Do not ask for driver to wait at no stopping area or commit offense to any traffic or transportation regulations;
Please note that drivers do not accept HK$1,000 note;
Please take care of and be responsible for your luggage and belongings. Drivers will not be responsible for any loss or damage.
In accordance with the Road Traffic Ordinance (Cap.374), it is illegal for an LGV to carry passengers for reward. By placing an order through Lalamove (EasyVan), a user acknowledges that he or she has merchandise or goods on the vehicle.