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Lalamove can help you buy and deliver🛵💨


With Lalamove's Help Buy service, we can help you buy and deliver anything you need without you having to leave your home or office! 

There are no distance restrictions, so we'll be able to get your order no matter where it's from.

Want us to pick up some groceries? Go collect your dinner?
Lalamove's couriers are ready to help!🛵💨

 

How to use the Help Buy service?

Help Buy_EN_Step1
1
Set pick-up point and destination to get instant price details
Help Buy_EN Step2
2
Select Walker or Motorcycle, then choose Help Buy under Additional Services
Help Buy_EN Step3
3
Provide the price estimate for the goods you need to buy
Help Buy_EN_Step4
4
Add any additional notes that may help the driver with your order. Choose your payment method.
Help Buy_EN_Step5
5
Once matched with a driver, confirm the order details with them
On a call or through a message, customers are expected to confirm the Help Buy details with: Purchase location / the name of the shop / Product details and the confirmed or estimated amount / Acceptable price range
1
Set pick-up point and destination to get instant price details
2
Select Walker or Motorcycle, then choose Help Buy under Additional Services
3
Provide the price estimate for the goods you need to buy
4
Add any additional notes that may help the driver with your order. Choose your payment method.
5
Once matched with a driver, confirm the order details with them
On a call or through a message, customers are expected to confirm the Help Buy details with: Purchase location / the name of the shop / Product details and the confirmed or estimated amount / Acceptable price range

Terms & conditions

Help Buy Service
1. Placing a Help Buy order mean that you agree to authorize the Participating Providers to act on your behalf, including but not limited to, making a purchase and payment as well as delivering the Product(s) to you in accordance with the Help Buy order;
2. The maximum aggregate amount of the Help Buy goods is HK$1,500.
3. Any purchase pursuant to a Help Buy order is a transaction between you and the relevant merchant(s); Lalamove will not be responsible for the safety, suitability, quality and performance of the product(s).
4. Lalamove users must pay the Help Buy additional fee according to the price details given on the Lalamove website and the Lalamove mobile app.
5. Lalamove delivers to Hong Kong Island, Kowloon, the New Territories and some Island Districts. The price for delivery to some remote areas will be quoted by the driver separately.
6. Lalamove reserves the right to amend the price details without prior notice.

General
1. Lalamove reserves the right to amend the Terms & Conditions without prior notice.
2. In case of any disputes, Lalamove reserves the right for the final decision.

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