When you place your complete trust in a courier service to fulfill your delivery needs, the courier’s job is to keep your item safe when making its way to the destination. Of course, choosing the cream of the crop is the best choice. Good thing Lalamove is here to show you the five qualities of the best courier service!
Disclaimer: This has been optimized in January 2022.
Quick Delivery Time
A delivery service should go above and beyond to be at your destination when they say they will be. You hired their services to meet your personal demands or business needs. Speed of delivery should be at the top of your list when it comes to choosing your delivery service.
With our wide network of drivers in Metro Manila, Lalamove will surely connect you with your personal courier instantly!
Exceptional Customer Service
Customer service is everything in the courier industry. Most of the time, you will wonder where your delivery is and how long it will take for it to arrive. The good news is delivery tracking is easily accessible in the app! And for further inquiry, the Customer Service team can be reached with just a press of a button.
It’s not all about the support system, though. The courier drivers must also display exceptional customer service skills, too.
A Flexible Courier Service
When booking a courier, you should go for a delivery-app that provides plenty of options. Whether you want to send out your first batch of cupcakes or send your friend’s TV back, diversity of vehicle options is imperative. A courier should be flexible, not the customer. Plus, delivery needs vary. Some may be immediate, while other needs are scheduled at a specific time. Either way, you should always have the freedom to choose your delivery, on-demand.
Value for Money Services
Most of the time, cheap gives you poor service. Badly paid drivers may equate to a bad customer service experience. As a result, it may cost you considerably more in the long-run if you’re running a business. It’s imperative to look for a courier service that balances out money value and quality service.
Here at Lalamove, we believe in providing the finest customer service and value from our drivers. As a result, we can say that we definitely provide value for your money.
Experience
With our roots from Hong Kong in 2013 as EasyVan, we have dedicated our services to being top-notch and commendable. Ikea has entrusted us with their deliveries in Singapore and here in the Philippines, we have SM Supermalls, The Moment Group (Manam, Din Tai Fung, 8Cuts, etc.), and Wilcon Depot. Having to serve these reputable brands, you can rest assured we know what makes a courier stand out among their rivals.
Look for a courier service that knows your chosen area well, so they won’t get lost without GPS. This experience with innovation will ensure a package arrives at its destination on time.
Wondering how you can get your deliveries going with our courier service?
