The Lalamove app provides drivers with a simple way to check the payment details of each completed order. By looking at the order's amount section, you can identify how much you should receive directly from the customer and how much will be credited to your Lalamove wallet.
In this guide, we will walk you through the process step by step.
Before looking at the steps, it is useful to understand why checking your earnings matters.
Different orders may have different payment arrangements. Some amounts may be collected directly from the customer in cash, while other amounts may be credited to your wallet. Understanding this breakdown can help you avoid confusion when completing an order.
Checking the amount before finalizing your order also gives you a clear idea of what to expect. Instead of trying to calculate the payment yourself, you can use the information displayed in the app.
Most importantly, taking a few seconds to review the payment details can help ensure that you collect the correct cash amount from the customer and understand what has been credited to your wallet.
Let's look at how to check it.
Start by opening the Lalamove Driver app and selecting the order you want to check.
Once you click the order, you will be able to view the relevant information about that particular delivery or trip. This includes details that can help you understand the order and its payment.
If you have multiple orders, make sure you select the correct order before checking the amount. Reviewing the right order is important because the payment information can be different for every trip.
Take a moment to confirm that you are looking at the order you are currently completing or the order you want to review.
Click on the amount to view the payment breakdown for the order.
This section is especially useful because it separates the different parts of the payment. Rather than seeing only one total figure, you can understand how the payment is divided between the amount you receive from the customer and the amount that goes to your wallet.
Understanding these two figures is the key to checking your earnings correctly.
The first amount you should look for is “Settle with customer.”
The “Settle with customer” amount is the cash amount you will receive from the customer.
For example, if the app shows a specific amount under “Settle with customer,” this is the amount you should collect from the customer according to the order's payment details.
Remember:
“Settle with customer” = Cash amount you will receive from the customer.
This is the figure to focus on when you are collecting cash for the order.
The second amount to look for is “Received by credit.”
This amount represents the amount that will be credited to your Lalamove wallet.
Unlike the “Settle with customer” amount, this is not the cash amount you collect directly from the customer. Instead, it is the amount that is credited to your wallet through the app.
This distinction is important because your order payment may be divided between cash received from the customer and an amount credited to your wallet.
Remember:
“Received by credit” = Amount credited to your wallet.
By checking this figure, you can better understand how the order contributes to your wallet balance.
The easiest way to remember the payment breakdown is to think of the two sections separately.
Settle with customer tells you:
How much cash will I receive from the customer?
Received by credit tells you:
How much will be credited to my wallet?
These two figures give you a clearer picture of the payment arrangement for the order.
For example, imagine you check an order and see an amount under “Settle with customer” and another amount under “Received by credit.” The first figure tells you what to collect from the customer, while the second tells you what will be credited to your wallet.
This simple distinction can make it much easier to keep track of your earnings throughout the day.
When you want to check the earnings for an order, remember these four simple steps:
That's it!
Once you become familiar with these steps, checking the payment details should only take a moment.
For drivers, staying informed about earnings is an important part of managing your daily work. Making it a habit to check the amount section can help you understand each order before completing the payment process.
Rather than guessing how much cash to collect or how much will go to your wallet, simply open the order and review the payment breakdown.
A few seconds of checking can help prevent misunderstandings and make the payment process smoother.
Understanding how to check your earnings doesn't have to be complicated. The Lalamove Driver app provides the payment information you need directly within the order details.
Just remember the process:
Click the Order → Click Amount → Check “Settle with customer” → Check “Received by credit.”
The most important thing to remember is that “Settle with customer” is the cash amount you will receive from the customer, while “Received by credit” is the amount that goes to your wallet.
By understanding these two figures, you can check your order earnings more confidently and keep better track of your daily driving income.
The next time you complete a Lalamove order, take a moment to check the Amount section. Knowing where your earnings are going can make your workday clearer, more organized, and easier to manage.