How to Give and Recieve Ratings
After a completed trip, the Lalamove Driver app gives the user and driver an opportunity to rate their delivery experience.
Both the user and driver are then able to provide feedback on their chosen rating.
Users are then prompted with a screen to add their recent driver to their favorite drivers list. This enables the user to ask for a specific driver for their next delivery.
Drivers marked as one of a user's 'favorites' will be exclusively notified the next time the user places an order.
To check your driver rating, open the 'Profile' tab to show your average rating from the past 40 orders.
You can also see users who have marked you as favorites in the 'Fans' section of the 'Profile' tab.