Frequently Asked Questions

 

Where does Lalamove deliver?

Lalamove delivers to anywhere in Hong Kong except for Islands district areas.

When can Lalamove deliver?

Lalamove operates 24/7, so you can deliver anytime you need to send or receive items.
We specialize in immediate and same day delivery services. Use the mobile app or website to handle all of your express and urgent deliveries.

Does lalamove deliver large item and handle large batch (bulky) delivery?

Lalamove can transport goods from documents to huge bulky furniture or commercial goods.
Same day courier, van delivery, and lorry booking are our specialty!

Can I get e-receipts on my orders?

If you have provided us with an email address, you will automatically receive an e-receipt each time you complete an order.

Don't want to receive e-receipts? Deactivate the function by clicking 'Edit Profile' and toggling the e-receipt option.

Head on to Account Settings to key in your email address now!