About LalaExpress Delivery Service
Lalamove introduces the First-in-Market “LalaExpress Delivery” service to guarantee delivery times on your valid orders.  The clock starts ticking from the time you place the order, including courier matching, pick-up, travelling all the way through to the drop-off location.  HK$60 will be refunded to your digital wallet for any deliveries that are completed beyond guaranteed times and is available for use on your next orders.  "LalaExpress Delivery" service only costs HK$6 per order during the promotion period.

Guaranteed Time

Order Fee*
(HK$)

Guaranteed Time for courier matching and pick-up to drop-off
(Min)
Refund Amount
(HK$)
≤$60 60 $60 
$61- 90 90
>$120 120

 

Valid Orders

- Immediate orders;
- Courier; and 
No interim stop

*Order fee refers to the basic fee only, and does not include any fees for additional services, extra fees (e.g. toll or parking fee) and promo code discounts.
**Please refer to "Notifications" for the Terms and Conditions of this service.