Only a decade ago, one wouldn’t mind getting the delivery of their online purchase in a week’s time. This soon evolved into same week deliveries as many businesses began offering a three to five day time period as standard. Ever since consumer demand for fast delivery has only grown stronger. While nearly half of the consumers in the US are willing to wait up to two days for their deliveries, that figure reduces by 20% for those who are willing to wait up to four days.
Even in fast-growing markets of Asia, where the e-commerce has only gained a stronghold within the past few years, consumer demand for a quick turnaround on purchases high. It is driven by a largely young demographic, a deep mobile phone penetration rate, and on-demand culture. This growing demand for fast delivery, coupled with global giants like Amazon and Alibaba pushing the possibilities of same-day delivery, is a major challenge for SMEs around the world.
Going beyond same-day delivery
Consumers' appetite for fast delivery doesn’t just stop at receiving their goods on the same day of purchase. The option to schedule a delivery within the desired time slot is also becoming a standard requirement. A quarter of shoppers said that they would pay more to receive deliveries within a one-hour to two-hour window of their choice. This leaves small business owners with the following dilemma - invest in an in-house delivery fleet or consider on-demand delivery service providers.
Do I need to set up an in-house delivery fleet to offer same-day delivery?
Purchasing the right vehicles to build up an in-house delivery fleet can be expensive as you may need to consider offering a variety of vehicle sizes, from motorcycles to large mini-trucks and tempos with greater load capacity. The cost of maintaining vehicles and employing skilled delivery drivers are also important factors to consider when budgeting for in-house delivery.
Alternatively, outsourcing deliveries to a trusted delivery partner could solve all your logistics concerns in one go. A technology-based logistics partner like Lalamove can help you to scale your deliveries to a level that suits your business. Simply order more deliveries when you need them and scale it back when you don’t. This level of flexibility does away with overheads and monthly commitments, leaving you to concentrate on all the important areas of running and growing your business.
Ready to step into the world of same-day deliveries? Get in touch with us today.