24/7 on-demand deliveries with same-day or advance booking options.
Good things come in small packages. We’ll deliver your documents, parcels, small couriers - quickly and safely.
Furniture, hardware, textiles, construction materials or household electrical items, we have the right tempos and mini-trucks for all your needs.
Lalamove is an on-demand intra-city last-mile delivery technology platform that connects customers (individuals/businesses) with driver-partners to efficiently move goods.
Lalamove currently does intracity logistics in Mumbai, Pune, Ahmedabad, Delhi, Bengaluru, Hyderabad & Chennai.
Yes, we do! Lalamove can transport all types of goods from documents to huge bulky furniture or commercial goods.
We currently use mini-trucks, three-wheelers and bikes for delivery.
Our driver partners may help you to set the goods in the vehicle on a friendly basis. Though, we do not provide labour services for loading or unloading of goods. If required, you can negotiate with your assigned driver-partner for any required labour. Lalamove will have no role in this negotiation. There is no guarantee that they will be willing to do the labour work.
All our driver-partners go through a background verification process. Also, our tracking system allows you to track your goods in real-time, while they are being transported.
If you need to move anything within the city, Lalamove can help make that happen seamlessly with technology. Through our web or mobile app, we will match and send the nearest driver-partner (bike or mini-truck) available to pick up your delivery. You can track your goods while our driver-partners complete the trip. For any support/queries, you can contact our customer care by calling 1800-2666-460.
Our pricing is algorithmic in nature and is based on the base fare, distance and journey time. Please note that any excess loading and unloading time is considered as a part of the journey time, and hence it is recommended that customers speed up the process. Pricing also varies across available vehicle types - Bike/Tata Ace/Ape/Champion/Dost/Pick-up/Tata 407/ based on their respective rate card.
If you have provided us with an email address, you will automatically receive an e-receipt for each of your complete orders. Don't want to receive e-receipts? Deactivate the function by clicking 'Edit Profile' and toggling the e-receipt option. Head on to Account Settings to key in your email address now!
You can add multiple stops to your delivery by clicking on the plus (+) sign in the drop off location. Add the locations as per the route and we can help you deliver at multiple locations effortlessly.
The payment method can be selected at the time of order placement. However, we do not offer any credit facility. There are multiple ways to pay the fare:
Yes, you can schedule a booking a month in advance.
We do serve at odd hours. However, please note that the booking confirmation is subject to vehicle availability.
Toll charges are not included in your trip fare so you have to pay them at the time of crossing the toll or the additional amount to the driver-partner. The customer has to bear parking & other charges over and above the fare amount.
If you cancel, after a driver-partner has been assigned for your trip, then you may be charged a cancellation fee. Conditions for cancellation charges may vary from time to time.
The assigned vehicle can be tracked by clicking on the live order in your customer app. We also send you an SMS once a driver-partner is assigned to your order.
The drop location can’t be changed in the app. However, you can request a change in the drop location to our customer care by calling 1800-2666-460. We will automatically calculate the new price based on the new drop location.
The trip charge can change due to the below-mentioned reasons:
We would like to assure you of the accuracy of our estimated time of arrival & the estimated trip time. Though, given the unpredictable nature of traffic & road conditions, we cannot provide any service guarantee.