Select your language preference

  • English
  • Delivering Care during COVID-19: Lalamove is continuing to support the public and businesses for delivery needs during Circuit Breaker and beyond. However, we take the safety of our driver partners and customers seriously and have taken necessary precautions for safer deliveries. Learn more

    We are also keen to partner with NGOs and other organisations to “deliver care” to communities most in need during this difficult time. If you are looking for a delivery partner or if there's any enquiry, please contact us at: info.sg@lalamove.com

    On-demand delivery meets B2B e-commerce

    EEZEE is Singapore’s first B2B online marketplace that connects sellers to buyers for industrial hardware and business supplies. This one-of-a-kind platform simplifies the way businesses work and get access to supplies. Traditionally, the process was lengthy and troublesome due to having to source for suppliers and then negotiate for the best rates, not to mention then having to consider the delivery logistics and processing times.

    Eezee’s fully-integrated platform becomes an instant lifesaver for businesses that are looking to streamline their operations. Shoppers can compare products, get an instant quotation and then arrange delivery of their items all with just a few clicks. That's why speed and quality is a crucial factor for both Eezee and its customers when it comes to delivery.

     

    “Managing a fleet with a variety of vehicles will be time-consuming and capital intensive. That's why we chose Lalamove.” 
    Ping, Marketing Executive, Eezee

     


    THE CHALLENGES

    The customer experience is one of the highest priorities for Eezee as it aims to revolutionise the way businesses seek out suppliers and quotations within a single platform. They realised that businesses need such items and supplies fast and with as minimal friction as possible. The ability for customers to receive their items within 2-3 days from the quotation date is also what sets Eezee apart, with the efficiency and convenience of delivery being one of the pillars of their e-commerce business.


    Poor deliveries can be a disaster for e-commerce businesses. Receiving a package in poor condition, with a delay or having to track down lost goods are common and frustrating experiences. This
    will also likely result in the loss of the customers as they search for a more reliable alternative.

     

    eezee-ecommerce-platform

     

    THE SOLUTION

    For Eezee, an in-house fleet was out of the question due to its vast catalogue of over 16,000 products which vary in specifications and dimensions. Purchasing the vehicles needed would have been too expensive for the company at this stage in its journey. Also, hiring and training the manpower needed would have added to the fixed overheads the company. Without a private fleet, Eezee required a trusted delivery service provider that will not only exceed Eezee’s expectations, but also the customers’.

    Before giving Lalamove a try, Eezee did try out other delivery providers. “With other delivery providers, we experienced last-minute driver cancellations, unfulfilled delivery requests and inflexibility of arranging special requests.” said Claudia, Operations Manager. With Eezee’s primary focus on providing supplies to their customers efficiently, a reliable and trustworthy delivery network is critical to the smooth running of its operations. What was most appealing about Lalamove was its 55 minutes delivery promise and the affordable rates for an on-demand delivery service.

     

    eezee-ecommerce-team

     

    THE RESULTS

    Lalamove’s wide range of vehicle options from motorbikes and cars to vans and lorries helped Eezee manage its delivery needs
    for different products of all shapes and sizes. Even the bulkiest and heaviest machinery and appliances were able to be delivered without worrying about the size or weight limitations. Being able to get a driver assigned to their orders within seconds eliminated the worry about unfulfilled delivery jobs or driver cancellations, allowing Eezee's management to concentrate on other areas of its operations. 

    The real-time tracking function built into the Lalamove app has also been a useful for Eezee. The tracking feature allows them to verify that their orders are being transported on time, where the goods are and even what the estimated time of arrival will be. Added security layers including automated proof of delivery receipts and insurance coverage on each delivery is ideal to help make daily operations easier for the whole team. 

     

     

    Speak to us about your business delivery now!

    Share this on

    Lalamove Singapore

    Related Posts

    ecommerce

    Here's Why Last Mile Delivery can Make or Break your eCommerce Business!

    December 16, 2020

    Here's Why Last Mile Delivery can Make or Break your eCommerce Business!

    Don't underestimate that last leg of delivery; it can make a huge difference. Did you know that the journey between your warehouse and your customers’...
    Read More
    delivery service

    Integrating last mile delivery into e-commerce platforms

    December 16, 2020

    Integrating last mile delivery into e-commerce platforms

    An Online Retailer Focused on the Offline Experience  Merci Dandy is a men’s fashion online retailer, with a difference. Customers simply tell their s...
    Read More
    delivery service

    Increasing customer satisfaction for your household and furniture business

    July 3, 2020

    Increasing customer satisfaction for your household and furniture business

    An on-demand furniture delivery service?  Delivery may seem like an additional or optional service but having them can certainly increase customer’s s...
    Read More

    COMMENTS

    Recent Posts

    Lalamove Enables Plain Vanilla’s Foray into Online Food Delivery
    December 15, 2020
    Try Purchase Service with Lalamove
    December 15, 2020
    On demand furniture delivery service
    December 15, 2020
    4 Reasons Why Lalamove Is Your Best Same Day Flower Delivery Partner!
    December 15, 2020
    5 Types of Moving Services Users in Singapore
    November 23, 2020

    NEWSLETTER