Lalamove has taken precautionary measures to ensure the safety and wellbeing of our drivers and customers at all times. We will continue to work closely in all our communities so that we can deliver the best possible service for you during this difficult time.
Safe delivery procedures
Regular communications are sent to our delivery drivers to ensure safe delivery procedures are implemented. This includes practising good hygiene, sanitizing vehicles and limiting contact to a minimum while making deliveries.
Cash-free payment
Users are reminded to top up their e-wallet in the Lalamove app to avoid handling cash during orders.
Contactless delivery
In line with national efforts to maintain social distancing, all deliveries will be made contactless where possible. Customers can leave additional notes to communicate any contactless delivery instructions with their delivery driver. Our drivers have been instructed to drop off your goods and stand a metre away while waiting for you.
Purchase Service
If leaving home to buy essentials is difficult for you or your loved ones right now, the Lalamove Purchase Service can help you to buy goods and have them delivered straight to your door that same day. Find out more here
Empowering local communities
In response to the difficulty COVID-19 has placed on communities and businesses offering frontline services, Lalamove has launched the Deliver Care initiative to empower the communities we work in and help deliver essential supplies and services. We have partnered with NGOs and businesses to help arrange deliveries of essential supplies including food packages, medicine and sanitary products to those in need.
If you think Lalamove could be of assistance or you would like to find out more information about Deliver Care, please contact us at info.sg@lalamove.com
Thank you for continuing to support us and stay safe!
