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| Weight Limit: | 8 kg | ||
| Size Limit (L × W × H): | 40 × 25 × 25 cm | ||
| Price: | Base fare $10 + $0.30/km | ||
| Additional Stop Charge: | +$3 | ||
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| Weight Limit: | 20 kg | ||
| Size Limit (L × W × H): | 70 × 50 × 50 cm | ||
| Price: |
Base fare $12 + $1/km (first 4km) + $0.45/km subsequently
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| Additional Stop Charge: | +$5 | ||
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| Weight Limit: | Total 50kg (max weight of 1 item is 25kg) | ||
| Size Limit (L × W × H): | 110 × 80 × 50 cm | ||
| Price: | Base fare $19 + $0.50/km | ||
| Additional Stop Charge: | +$6 | ||
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| Weight Limit: | 350kg | ||
| Size Limit (L × W × H): | 160 × 120 × 100 cm | ||
| Price: | Base fare $30 + $0.50/km | ||
| Additional Stop Charge: | +$8 | ||
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| Weight Limit: | 500 kg | ||
| Size Limit (L × W × H): | 230 × 120 × 120 cm | ||
| Price: | Base fare $38 + $0.50/km | ||
| Additional Stop Charge: | +$11 | ||
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| Weight Limit: | 1 Ton | ||
| Size Limit (L × W × H): | 290 × 140 × 170 cm | ||
| Price: | Base fare $42 + $0.75/km | ||
| Additional Stop Charge: | +$11 | ||
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| Weight Limit: | 2 Ton | ||
| Size Limit (L × W × H): | 420 × 170 × 190 cm | ||
| Price: | Base fare $79 + $0.75km | ||
| Additional Stop Charge: | +$17 | ||
| Additional Helpers | Vans
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Moving service |
Limited to 2 hours service. Additional charges - $5 per helper for 10 minutes block |
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Non-lift access |
Each flight of stairs is charged S$10.00 per helper. For example: Moving service with 2 helpers going down 1 flight of stairs(not per floor level) would cost $20.00. |
| Refrigerated service |
Free of Charge |
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Tailgate services |
$20.00 charge |
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Wrapping service |
Each piece of furniture wrapped is charged at S$20.00. |
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Late night surcharge |
A surcharge will be included in your total order amount for order times between 10:00PM till 07:59AM. 1.1x : for orders with order time between 10:00PM to 11:59PM |
| All others |
These fees are those for which a driver is free to provide own quote. They include but are not limited to storage, dismantling and assembly. The quote must be provided by the driver to the customer before the commencement of the job. If customer is not agreeable with the quote, he/she must get in touch with Lalamove Customer Service at 6631 8383 before the commencement of the job. If Lalamove is contacted following the completion and payment of such job, Lalamove will not be able to provide compensation to the customer. |
| CBD charges (Mon-Sat, 06:30am - 8:30pm) For jobs with pickup outside of CBD area and drop-off or any of the drop-offs within CBD area, CBD surcharges apply Monday to Saturday from 6:30am to 8:30pm. |
Bike : + $2 Car/MPV/Van/Lorries: +$5 A list of areas affected by CBD surcharge include but are not limited to: Anson road, Beach road, Bencoolen road, Boat Quay, Bugis Street, Cairnhill Circle, Cecil Road, Chinatown, City Hall, High Street, Marina Bay, Middle Road, North Bridge road, Orchard road, People’s Park, Raffles Place, Rochor road, Shenton Way, Suntec City, Tanjong Pagar, Victoria street. |
| Secured zones |
Additional $15 per pick-up/ delivery including but not limited to:
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| Purchasing service - Eateries | +$15 |
| Purchasing service (Non-Eateries) | +$10 |
| Waiting fees |
First 10 mins: Free of charge +$2 per additional 10min block part thereof |
| Carpark charges | Not chargeable |
| Cancellation fees | For driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, 50% of the order fee will be chargeable to the customer. Lalamove will assist in communicating the charges to the customer on the driver's behalf. |
| Oversized item charge |
If the requirement or parcel exceed maximum weight, size or quantity specified under Lalamove's pricing page, Lalamove will offer the customer to either of the below mentioned solutions: 1. Change the vehicle type to the appropriate one with price difference being borne by the customer (applicable to motorcycle, car, van, and lorry 10ft jobs). |
| Wrong address change | User will be charged the price of an additional trip from the original address to the new address provided. The price will be according to the standard transportation fee and additional stop charge. |
| Additional stop charge | Additional stops are charged depending on the vehicle requested to perform the job. Orders with multiple stops will incur an additional charge of S$3.00 per stop for motorcycles, S$5.00 per stop for cars, S$6.00 per stop for MPVs, S$8.00 per stop for 1.7m vans, S$11.00 per stop for 2.4m vans and S$17.00 per stop for lorries. |
Return journey of round trip is only for simple documents such as receipts, delivery orders (DO) and cheques etc. |
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| Motorcycle: | $4 | ||
| Car: | $8 | ||
| MPV: | $8 | ||
| Van: | $8 | ||
| Lorry: | $10 | ||
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| Motorcycle: | $3 | ||
| Car: | $5 | ||
| MPV: | $6 | ||
| 1.7m Van: | $8 | ||
| 2.4m Van: | $11 | ||
| 10ft Lorry: | $11 | ||
| 14ft Lorry: | $17 | ||
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| Van: | Driver's Help: Included in Price Additional Helper: +$30 |
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| Lorries: | Driver's Help: +$30 Additional Helper: +$40 |
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A surcharge will be implemented separately by the driver if Additional charge includes 2 hours of service. Timed from the scheduled time of order, or arrival time of the driver, whichever is later. If service takes longer than 2 hours, there will be an overtime charge of $5 per additional 10 minutes or less per person, capped at $200. Should there be additional requirements for your delivery, please call Lalamove for more clarification. |
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| CBD Surcharge (Mon-Sat, 06:30-20:30) |
Additional fee for every entry from non-CBD area into a stop/destination at the following CBD areas:
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| Secured Zones | Additional $15 per pick-up/ delivery at:
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| 1.1x | for orders with order time between 10:00PM to 11:59PM | ||
| 1.25x | for orders with order time between 12:00AM to 07:59AM | ||
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| Waiting Fees | First 10mins: Free of Charge +$2 per additional 10min-block |
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| Carpark Fees | Not Chargable | ||
| Cancellation fees | Cancellations made when driver is at pickup location will incur a fee to compensate your driver for his or her time. | ||
| Overtime fees | $5 per block of 10min (per hired help) Capped at $200 |
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