In today’s fast-paced world, convenience and efficiency are everything, especially when it comes to getting from point A to point B.
And for that, Lalamove Ride is here to turn your daily commute to work or weekend adventure in Klang Valley into a smooth and stress-free experience.
Here’s how to make your ride even smoother with Lalamove Ride:
Showing a good attitude helps to make your journey smoother.
Greet your Lalamove Ride driver, confirm your destination and follow basic car etiquette.
Remember, always treat your driver with respect and kindness.
If you face any issues during your ride, reach out to our Customer Service through live chat for assistance. Our agent will be ready to help!
Before you place a ride order, it’s important to check on your destination and timing first.
If you’re heading out for work during peak hours, it’s always a good idea to plan ahead.
Traffic tends to get heavy and ride demand usually increases around that time.
To save yourself from longer waiting times, book your ride earlier to enjoy a stress-free journey.
Choose a clear and easy-to-spot pickup point for your Lalamove Ride driver.
Pin your pickup location point at specific places, such as at lobbies, the main entrance of a mall, a landmark like a bus stop or a specific shop front.
If needed, use the in-app chat feature to give additional directions to them (in case they get lost on their way to your pickup point!).
If you’re planning to go to places that you’re not familiar with, make sure to check the allowed drop-off location.
Certain places, like airports or event venues, have their own designated drop-off areas.
But what if you accidentally set the wrong drop-off location?
Don’t worry.
Communicate clearly with your driver by explaining your actual location and sending photos to show where you are.
Be courteous in explaining your situation and your driver will do their best to reach you as quickly as possible.
Safety and peace of mind go hand in hand.
The Lalamove app offers built-in safety features like real-time tracking, where you can share your Ride order link with your loved ones so they can know exactly where you are.
It’s easy to forget your phone, wallet or bag after a long day.
Before stepping out of the car, take a glance to check on the seat and take all of your belongings with you.
Every ride trip you take means the world to us and our driver partners.
After your ride, spare one minute to leave a rating for our driver. If you’ve got any feedback to share, leave your comments under the given section.
This helps us improve and serve you better in the future!
Open your Lalamove app now and book your next ride in Klang Valley with us!