Lalamove adopts a zero-tolerance stance against illegal platform work, including account sharing, fraudulent activities and misuse. We maintain ongoing safeguards such as facial verification on the Lalamove driver partner app and strict bans on misused accounts. Users are encouraged to use the "report" function for any mismatched information to Lalamove.
Lalamove remains committed to working closely with the government and the National Delivery Champions Association (NDCA) to strengthen enforcement and education for all.