Frequently Asked Questions
General
How does Lalamove work? Can I join part time?
Lalamove is a platform that matches drivers to customers. Drivers are able to view and choose their orders. Yes, you can perform the orders on a part-time basis.
How much can I earn per week with Lalamove?
Earnings can be varied based on the vehicle type and the number of hours you work on the platform. For more info, please check the details here: https://www.lalamove.com/en-sg/drivers-recruitment-weekly-2023?hs_preview=fUDTKREn-98809576587
What do I have to do during the registration process?
How many days would it take for me to start earning?
Registrations will be verified within 1 working day.
Vehicle-related
My vehicle isn’t listed here. How can I drive for Lalamove?
All Singapore registered vehicles are eligible.
I own multiple vehicles. Can I attach them all to my driver profile?
You can only use 1 vehicle to deliver the orders.
Can I deliver with Lalamove without owning a vehicle?
We have partnered vehicle rental companies that can offer rental at competitive rates.
Can I share the same vehicle with my friends with two separate accounts?
Document-related
What information and documentation are required for registration?
4 Photographs:
1) Profile Picture
2) NRIC
3) Driving License (Not required for Walkers)
4) Vehicle with Number Plate (Not required for Walkers)
*If you are using a Rental Vehicle, you may fill up your Vehicle details as RENTAL and submit a blank vehicle photo for verification.
Will my documents be safe?
Driver's sensitive details are protected in accordance to the Personal Data Protection Act.
Training-related
I have scheduled my training but I am unable to attend. How do I reschedule?
Do ensure that you have received the confirmation email upon registration.
What is the difference between Online training and In-person training?
Online training is held via Zoom webinar where you will be able to access from the comfort of your home without making your way down to the office in person.
It is easier, safer and more convenient in this current situation.
Payment-related
Does Lalamove charge any fee to verify the account? If yes, how much?
There is a refundable security deposit to be placed in order to verify your Lalamove driver account:
- Walkers - $15
- Motorcycle Riders - $25
- Car, MPV, Van, and Lorry Drivers - $70
For van and lorry drivers, we will also need to paste Lalamove stickers on your vehicle before verifying your account.
Why do I need to make a deposit? Is the deposit money refundable?
The security deposit is to ensure that drivers complete the orders accepted, and delivery items are treated with utmost care.
Once verified, how do I cash out my payments?
Cash out can be done on a weekly basis from Monday-Sunday. The cut-off day will be on every Sunday evening, 2330hrs.
The cash-out amount can be updated daily until the cut-off day and time. You will receive your cash-out amount on the following Wednesday.
If a PH falls on Monday and Tuesday, cash out will be delayed to Thursday, do refer to our LalamoveSG Drivers Social Media Pages for the latest updates.
Have more questions?
