19/08/2025 08/19/2025

How to Choose the Right Logistics Company in Dhaka for Your Business

Logistics plays a big role in Bangladesh’s growing economy. Choosing the right logistics company in Dhaka is now more important than ever, as the country ranks 88th out of 139 countries in global logistics performance. If you run a business in Bangladesh, you already know how important daily deliveries are.

Just one mishandled order can hurt your brand’s reputation. So, how to choose the right logistics company in Dhaka? Read this article prepared by our expert team at LalaMove BD to find out!

What Are the Different Types of Logistics Services Available in Dhaka

Service	Description
Transportation Services	You can use air freight for urgent deliveries.
	Sea freight is better for large shipments from abroad.
	Road transport helps you move goods within Dhaka or to other districts.
Warehousing	Logistics companies can store your goods in secure storage spaces. This helps you avoid renting your own space. Some companies have warehouses in Tejgaon, Tongi or Savar.
Reverse Logistics	When your customer returns a product, the company picks up the item and brings it back to you.
Cold Chain Delivery	This service is used for medicines, frozen food or flowers that need to stay cold or frozen while delivery.

How to Choose the Right Logistics Company in Dhaka

You should look for these factors when choosing the right logistics company in Bangladesh:

1. Adaptability to Your Business Needs

Some businesses require deliveries at certain times, like early mornings or late at night. Make sure the logistics company can adjust to your specific business needs without charging extra fees.

2. Handling Sensitive Items

If you are shipping fragile electronics or temperature-sensitive products, confirm that the logistics provider has experience with these items. Ask how they transport and protect sensitive goods during delivery.

3. Check for Company Registration

Verify that the logistics company is legally registered in Bangladesh. This way, you can be confident that the company will follow rules and can handle any legal issues that may arise.

4. Delivery During Bad Weather

Find out if the logistics company continues to deliver during rainy weather. Some companies cancel deliveries when roads are blocked.

5. Conduct Test Delivery

Before selecting one of Dhaka's popular logistics companies, make a small test delivery. This will help you see how the company handles customer service and delivery times.

6. Proof of Delivery

Check if the logistics company provides proof of delivery, such as signed delivery slips. This way, you can have a record of every shipment that was successfully delivered.

7. Hidden Charges

Logistics companies in Bangladesh often have hidden fees, like fuel surcharges or extra charges for deliveries during peak hours. Thus, ask the company for a complete breakdown of all costs before signing a contract.

8. Handling Returned Goods

Ask how quickly the logistics provider can pick up returned goods. Fast returns are important for keeping customers happy.

9. Use of Technology

Check if the logistics company uses automated sorting systems, warehouse management software, and modern delivery vehicles. These technologies help reduce inefficiencies.

10. Handling Imports and Exports

If your business involves importing or exporting products in Bangladesh, inquire if the logistics company can handle customs, shipping regulations, and documentation.

11. Delivery Tracking System Accuracy

Make sure the logistics company offers accurate tracking updates through an app or website. Some companies provide tracking apps, but the updates may not always be reliable. Thus, you should make sure their system offers precise GPS data.

What to Avoid When Choosing a Logistics Company in Dhaka?

Some companies skip background checks. This puts your packages and your customers at risk. Avoid any service that cannot confirm who their riders are.
If a company shuts down completely during strikes or hartals without notice, it shows they have no backup plan. That means you cannot count on them during tough times.
Some providers mark packages as delivered when they are not. If you catch false delivery updates, stop working with them immediately.
If you always fail to reach their customer service team, that’s a sign of poor service.
If your customers receive broken or wet items, it shows the logistics company does not care about safe handling. Avoid them right away.

Why Lalamove BD Is the Right Logistics Company in Dhaka

Our team is built to support busy businesses and shop owners like you. At LalaMove BD, we make sure your items reach the right hands at the right time. You can schedule a pickup any time using our app. You can even add custom notes for our riders to follow.

You can also choose the right vehicle based on your order size. Additionally, our customer service team is available 24/7. So if you need any help, we are always just one message away.

FAQs on Right Logistics Company in Dhaka

Q: How do I know if the pricing is fair?

You should compare the prices from multiple logistics companies. Make sure to understand what services are included in the price.

Q: What is the role of insurance in logistics?

Insurance protects your goods during transit. Make sure the logistics company offers insurance options to cover any potential losses.

Q: How can I ensure my goods are handled properly?

You can ask about the company's training programs for their staff. Well-trained employees are more likely to handle your goods carefully.