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  • Delivering Care during COVID-19: Lalamove is continuing to support the public and businesses for delivery needs during this period. However, we take the safety of our driver partners and customers seriously and have taken necessary precautions for safer deliveries.

    Service Standard Rates

    Apply in Hanoi from 23 June 2020

    Lala2W: Intra-city delivery by Motorcycle

    Service

    xe may

    LalaNOW

    Maximum delivery time 60 minutes
    Base weight 30kg
    Base size 40cm x 40cm x 40cm
    Base fare 20,000 VNĐ / 4km
    Additional fare +5,000 VNĐ / km from km04

     

    LalaTRUCK500: Intra-city delivery by Truck500kg

    Vehicle

    truck500

     

    pick-up

     

    Truck 500kg

    Pick up truck

    Base size 130cm x 120cm x 130cm 140cm x120cm x 50cm
    Base cubic meter 2 CBM 1.2CBM
    Base fare 145,000 VNĐ / 4km
    Fare from km04 - km10 +18,000 VNĐ / km
    Fare from km10 - km15 +12,000 VNĐ / km
    Fare after 15km +10,000 VNĐ / km

     

    truck1000

    LalaTRUCK1000: Intra-city delivery by Truck1,000kg

    Base size 210cm x 140cm x 150cm
    Base cubic meter 4CBM
    Base fare 200,000 VNĐ / 4km
    Fare from km04 - km10 +20,000 VNĐ / km
    Fare from km10 - km15 +15,000 VNĐ / km
    Fare after 15km +11,000 VNĐ / km

    truck1000

    LalaTRUCK2000: Intra-city delivery by Truck2,000kg

    Base size 320cm x 170cm x 150cm
    Base cubic meter 10CBM
    Base fare 320,000 VNĐ / 4km
    Fare from km04 - km10 +22,000 VNĐ / km
    Fare from km10 - km15 +18,000 VNĐ / km
    Fare after 15km +12,000 VNĐ / km

    *Default parcel handling support: Lalamove's driver-partner will help to load/unload your goods.
    ** In terms of needing the parcel carrying from the warehouse or downstairs / upstairs, please choose & pay more for our "Moving help" service.

    Order insurance

    Motobike Order Insurance

    (apply for LalaNOW & Lala2H)

    - Delivered goods value less than or equal 3,000,000 VNĐ: +14,000 VNĐ / order

    - Delivered goods value less than or equal 5,00,000 VNĐ: +20,000 VNĐ / order

    - Delivered goods value less than or equal 34,000,000 VNĐ: +25,000 VNĐ / order

    - Delivered goods value less than or equal 50,000,000 VNĐ: +40,000 VNĐ / order

    - Delivered goods value more than  50,000,000 VNĐ: not support

    Bảo hiểm hàng hóa

    (áp dụng với các đơn hàng sử dụng dịch vụ giao hàng nội thành bằng xe tải LalaTRUCK)

    - Delivered goods value less than or equal 34,000,000 VNĐ: +25,000 VNĐ / order

    - Delivered goods value less than or equal 100,00,000 VNĐ: +100,000 VNĐ / order

    - Delivered goods value less than or equal 200,000,000 VNĐ: +200,000 VNĐ / order

    - Delivered goods value less than or equal 500,000,000 VNĐ: +500,000 VNĐ / order

    - Delivered goods value less than or equal 1,000,000,000 VNĐ: +1,00,000 VNĐ / order

    - Delivered goods value less than or equal 2,000,000,000 VNĐ: +2,000,000 VNĐ / order

    - Delivered goods value more than 2,00,000,000 VNĐ: not support

    Additional fees

    For Intra-city delivery by Motorbike

    Insulated box Free
    Door to door delivery +10,000 VNĐ / order
    Night surcharge
    (from 22 PM to 6 AM)
    +5,000 VND / order
    Holiday surcharge +5,000 VND / order
    *Additional fees are cumulative.

     

    For Truck delivery

    Night surcharge
    (from 22 PM to 6 AM)
    +20,000 VNĐ / order
    Holiday surcharge +20,000 VNĐ / order
    Additional stop +20,000 VNĐ / stop

    Special request

    Cargo handling support
    (apply for Truck500 delivery)

    + 50,000 VNĐ (1-way, ground floor)
    + 100,000 VNĐ (1-way, upstairs)
    + 100,000 VNĐ (2-way, ground floor)
    + 150,000 VNĐ (2-way, upstairs)

    Cargo handling support
    (apply for Truck1000 delivery)

    + 70,000 VNĐ  (1-way, ground floor)
    + 130,000 VNĐ (1-way, upstairs)
    + 130,000 VNĐ (2-way, ground floor)
    + 200,000 VNĐ (2-way, upstairs)

    Cargo handling support
    (apply for Truck1000 delivery)

    + 150,000 VNĐ  (1-way, ground floor)
    + 2000,000 VNĐ (1-way, upstairs)
    + 3000,000 VNĐ (2-way, ground floor)
    + 400,000 VNĐ (2-way, upstairs)

    * For more stair cargo handling, please call our support center at +8428 730 46686 for more support.

    Round trip + 145,000 VNĐ / order for Truck500
    + 200,000 VNĐ / order for Truck1000
    + 320,000 VNĐ / order for Truck2000
    Cargo handling supporter + 300,000 VNĐ / person
    Waiting fee + 40,000 VNĐ / hour

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