Multi-stop deliveries can save time and cost, but only if planned right. If not, they can lead to delays, wilted flowers, and unhappy customers.
Let’s walk through the most common mistakes flower businesses make during multi-stop delivery planning and how to avoid them.
Not Optimizing Delivery Routes
One of the biggest mistakes is planning deliveries without optimizing your route. Going back and forth across the city wastes fuel, time, and risks flower freshness.
What to do instead:
Utilize delivery platforms, such as Lalamove, or apps that automatically sequence your stops based on real-time traffic and location data. This helps reduce travel time and keeps your flowers fresh.
Using Vehicles Without AC
Flowers are delicate. Heat and humidity can ruin their appearance within minutes, especially during long deliveries.
What to do instead:
Always choose an AC-equipped vehicle, such as a sedan, for flower deliveries. It ensures flowers stay cool and fresh even during mid-day summer runs in cities like Dubai.
Overbooking Orders Without Checking Capacity
During peak times like Valentine’s Day or Mother’s Day, it's tempting to accept every order. But overbooking can lead to late or missed deliveries.
What to do instead:
Know your delivery limits. Plan based on how many stops your driver can reasonably make within a time frame. Quality service beats quantity.
Ignoring Time Sensitivity of Deliveries
Not all deliveries are equal. A bridal bouquet needs to arrive before the ceremony. A birthday surprise should be on time, not hours late.
What to do instead:
Set delivery time windows for each stop and prioritize based on urgency. With Lalamove, you can schedule deliveries ahead of time and avoid last-minute stress.
Not Training Staff on Handling Flowers During Delivery
Sometimes, the issue isn’t the planning; it’s how the flowers are handled in transit. Poor stacking or improper handling can damage even the best arrangements.
What to do instead:
Train your delivery staff on how to place and secure flowers properly. You can book a delivery through Lalamove, which has trained driver partners who understand how to handle delicate items.
Skipping Delivery Tracking and Communication
Not knowing where your flowers are or whether they’ve reached the customer creates gaps in your customer service.
What to do instead:
Use a delivery platform that offers live tracking and instant proof of delivery. This keeps your team and your customers in the loop. Fortunately, Lalamove offers both these features in the app.
Not Having a Backup Plan
Even with the best planning, delays happen, such as traffic, vehicle breakdowns, or last-minute address changes.
What to do instead:
Have a contingency plan in place. Partner with Lalamove, which allows quick re-routing, instant bookings, and reliable backup options.
Final Thoughts
Managing multi-stop flower deliveries doesn’t have to be stressful. With smart planning and the right tools, you can streamline your process, delight your customers, and keep your flowers fresh and beautiful on arrival.
At Lalamove, we make it easy for flower businesses to manage multi-stop deliveries with ease. Our air-conditioned sedans and SUVs are perfect for transporting delicate flower arrangements across the UAE in no time. You can schedule orders, track drivers in real time, and even add multiple stops in one go.
Want to simplify your flower deliveries?
Download the Lalamove app today and register as a corporate client to enjoy seamless, stress-free logistics that grow with your business.
