So, you’ve successfully registered as a Lalamove driver. What’s next? It’s time to hit the road and start taking orders. This blog will guide you through the entire order-taking process using the Lalamove Driver App, from going online to completing your first delivery.
Here’s everything you need to know:
Step 1: Log in and Go Online
Open the Lalamove Driver App and log in using your registered mobile number. Once you’re in, tap the "Go Online" button to start receiving orders.
Step 2: Wait for an Incoming Order
When you're online, you'll start receiving delivery requests. An order alert will appear with key details like:
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Pickup and drop-off locations
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Distance to each point
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Estimated fare
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Required vehicle type
Make sure to review the details quickly and tap "Accept" to confirm.
Step 3: Navigate to the Pickup Location
After accepting the order, the app will show you the pickup location on the map. You can use the built-in map or connect to your preferred navigation app for directions.
Make sure to:
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Arrive on time
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Call the sender if you face any issues locating the address
Step 4: Mark as Picked Up
Once you've collected the item, slide the "Picked Up" button in the app to confirm. This step updates the system and informs the customer that their item is on its way.
Step 5: Deliver to the Drop-Off Location
Use the in-app map to head to the drop-off point. Once you arrive and successfully hand over the item to the recipient:
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Tap "Delivered" to complete the order
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The app will mark the delivery as finished
Step 6: View Order Summary
After marking the delivery as complete, you'll see an Order Summary screen. This shows:
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Total fare
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Distance covered
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Time taken
This is also where you can track your earnings.
Tips to Make Every Order Smooth
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Always check the details before accepting an order
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Make sure your phone has enough battery and internet
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Use clear communication with customers when needed
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Mark steps accurately to avoid delays or order cancellations
Common Questions
Ready to Deliver?
Now that you know how to take orders, you’re ready to hit the road with confidence. Keep your app updated, stay professional, and make the most out of every delivery.
