It reflects an overall understanding of your level of compliance to Lalamove's Guidelines and helps to ensure a safer and fairer platform for everyone.

Lalamove aims to ensure that the Platform is safe, secure and positive for everyone. A low Orange Meter level will limit your access and experience within the app.

The Orange Meter reflects an overall understanding of your level of compliance to Lalamove's Guidelines.

User ratings summarise the user's satisfaction on their experience with your delivery services.

If your account is suspended or banned, you will experience limitations to your account access, such as restrictions on taking orders and cashing out.

Your access to the features will be restored upon the completion of the suspension period indicated within the app.