How much are the Customised Solutions? Can you share the rate card?
Lalamove's Customised Solutions does not have a standard rate card because of its bespoke nature. Please reach out to us so we can discuss your business needs and create a tailor-made business proposal for you!
What’s the Minimum Order Quantity?
The Minimum Order Quantity will depend on your specific use case and delivery requirements. Please reach out to us so we can discuss your business needs and create a tailor-made business proposal for you!
What’s the delivery time and window?
Lalamove's Customised Solutions are capable of delivering within same-day / next day from the date you place orders with us! Because of the Solutions’ customisable nature, we can cater to different delivery time and window based on your requirements. Please reach out to us so we can discuss your business needs.
Can I track my order?
You can track the delivery statuses of your orders, whether it has been picked up by driver, delivered, returned to warehouse etc., through the Dedicated Portal of Lalamove’s Customised Solution anytime and anywhere.
How’s Lalamove Customised Solutions different from other service providers?
Lalamove's Customised Solutions is SLA-driven, meaning that when you submit the orders to us you can rest assured that they will be delivered in the most efficient way by the agreed delivery time. We are best known for our reliability so you can relax knowing that your goods are in safe hands. We also do have a dedicated professional team to serve and support you from understanding your business needs, creating a tailored solution to daily operations and orders enquiries.
Who can I reach out to if there’s any questions regarding my orders?
Lalamove's Customised Solutions is a customer-centric solution offered to Corporates. Please reach out to your dedicated Account Manager in case of any questions.