Vehicle And Pricing Details

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Delivery:

You are in:
TITLE
Weight Limit:
Size Limit (L × W × H):
Dynamic Base Fare (Local):
Dynamic Base Fare (Long Haul):
Remarks:
Motorcycle
Weight Limit:

2-10 kg

Size Limit (L × W × H):

40 cm × 40 cm × 40 cm

Dynamic Base Fare (Local):

 

RM 5.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):
-
Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Car
Weight Limit:

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Dynamic Base Fare (Local):

RM 8.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 39.00 - RM47.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

4 x 4 Pickup
Weight Limit:

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Dynamic Base Fare (Local):

 RM 10.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 70.20 - RM 72.36

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details.

Van 7-ft
Weight Limit:

500 kg

Size Limit (L × W × H):

170 cm × 100 cm × 120 cm

Dynamic Base Fare (Local):

RM 17.00 - RM 20.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 76.20 - RM 90.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Van 9-Ft
Weight Limit:

800 kg

Size Limit (L × W × H):

270 cm × 130 cm × 120 cm

Dynamic Base Fare (Local):

RM 24.00 - RM 27.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 82.20 - RM 96.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Small Open Lorry 10-ft
Weight Limit:

1000 kg

Size Limit (L × W × H):

275 cm × 152 cm × 152 cm

Dynamic Base Fare (Local):

RM 29.00 - RM 33.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 98.00 - RM 116.40

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Small Lorry 10-ft
Weight Limit:

1000 kg

Size Limit (L × W × H):

275 cm × 152 cm × 152 cm

Dynamic Base Fare (Local):

RM 34.00 - RM 36.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 103.00 - RM 122.40

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Medium Lorry 14-ft
Weight Limit:

2500 kg

Size Limit (L × W × H):

427 cm × 220 cm × 213 cm

Dynamic Base Fare (Local):

RM 68.00 - RM 80.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 132.00 - RM 156.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Lorry 17-ft
Weight Limit:

4000 kg

Size Limit (L × W × H):

510 cm × 200 cm × 210 cm

Dynamic Base Fare (Local):

RM 85.00 - RM 99.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 147.00 - RM 174.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Lorry 20-ft
Weight Limit:

4000 kg

Size Limit (L × W × H):

600 cm × 200 cm × 210 cm

Dynamic Base Fare (Local):

RM 136.00 - RM 160.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 193.00 - RM 228.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Other Fees

Multi-stop delivery

1. Additional Stop

Motorcycle
RM 1.00 / stop

Car
RM 2.00 / stop

4 x 4 Pickup, Van 7-ft and Large Van 9-ft
RM 5.00 / stop

Small Open Lorry 10-ft, Small Lorry 10-ft, Medium Lorry 14-ft, Large Lorry 17-ft and Large Lorry 20-ft
RM 10 / stop


2. Round Trip

Motorcycle and Car
50% of the initial fare

Other vehicles
Not applicable

Door-to-door (loading & unloading by driver)

Drivers will load and unload items to and from the premise.

 

Motorcycle

Free

 

Car

RM 5.00

 

4 x 4 Pickup

RM 10.00

 

Van 7-ft and Large Van 9-ft

Driver only: RM 20.00

Driver + 1 Helper: RM 83.00

 

Small Open Lorry 10-ft and Small Lorry 10-ft

Driver only: RM 73.00

Driver + 1 Helper: RM 136.00

Driver + 2 Helpers: RM 199.00

 

Medium Lorry 14-ft

Driver only: RM 83.00

Driver + 1 Helper: RM 146.00

Driver + 2 Helpers: RM 209.00

 

Large Lorry 17-ft

Driver only: RM 93.00

Driver + 1 Helper: RM 156.00

Driver + 2 Helpers: RM 219.00

 

Large Lorry 20-ft

Driver only: RM 103.00

Driver + 1 Helper: RM 166.00

Driver + 2 Helpers: RM 229.00

Door-to-door (Dismantle + Assemble + Loading with Driver + 2 Helpers)

Fully-equipped driver and 2 helpers will provide dismantle and assembly service for furniture. The driver and helpers will load and unload the furniture and miscellaneous items to and fro the premise.

 

Small Open Lorry 10-ft and Small Lorry 10-ft

RM 259

 

Medium Lorry 14-ft

RM 299

 

Large Lorry 17-ft

RM 339

 

Large Lorry 20-ft

RM 379

Tailboard

A platform at the rear of the lorry to load and unload heavy items at locations without docks and forklifts.

 

Small Lorry 10-ft, Medium Lorry 14-ft and Large Lorry 17-ft

RM 75

Cancellation

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:

 

1. For “Scheduled (>45 min)” order, Users may cancel up to 45 minutes before the scheduled pick up time after it has been matched. Please note that cancellation fees may be applied after this timeframe.

2. For “Deliver Now”, the base fare will be charged if a User cancels 9 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

The following cancellation fees apply:
Motorcycle: RM 5
Car: RM 8 (RM 6 – Penang and Johor)
4 x 4 Pickup: RM 10
Van 7-ft and Large Van 9-ft : RM 20
Small Open Lorry 10-ft and Small Lorry 10-ft: RM 30
Medium Lorry 14-ft: RM 50
Large Lorry 17-ft: RM 50

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf.

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to Motorcycle, Car, Van, 4 x 4 Pickup, and Lorry).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to Lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

Additional charges

The fare of service is based on multiple factors such as traffic situation, order volume, availability of delivery partners, applicable tolls, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details.

 

1. Surcharge
We know how essential it is for you to have your goods as soon as possible. Therefore, this surcharge is applied so your deliveries will be fulfilled on time, even during peak hours. Adjusted prices will be automatically updated on the Lalamove mobile and web app.


2. Waiting Fees

Motorcycle and Car
First 10 mins: Free of charge
After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

4 x 4 Pickup
First 30 mins: Free of charge
After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

Van 7-ft and Large Van 9-ft
First 30 mins: Free of charge
After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

Small Open Lorry 10-ft and Small Lorry 10-ft
First 30 mins: Free of charge
After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

Medium Lorry 14-ft and Large Lorry 17-ft
First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins

3. Scheduled Orders charges (7:00 am - 8:59 pm only)

Motorcycle: RM4

Car: RM6

4x4 Pickup: RM11

Van 7-ft: RM15

Large Van 9-ft: RM19

Other vehicle types: Not chargeable

 

4. Deliver First

This new additional service ensures your order is given special priority, allowing our drivers to deliver it faster and more efficiently. Please note that delivery times may vary due to factors such as traffic and weather, but we strive to deliver your order promptly.

4x4 Pickup, Van and Lorry: 20% of the delivery fee


5. Parking or toll charges

Parking or toll charges shall be claimed on an actual cost basis and shall be mutually agreed on with the Users.

TITLE
Weight Limit:
Size Limit (L × W × H):
Dynamic Base Fare (Local):
Dynamic Base Fare (Long Haul):
Remarks:
Motorcycle
Weight Limit:

2-10 kg

Size Limit (L × W × H):

40 cm × 40 cm × 40 cm

Dynamic Base Fare (Local):

RM 5.00

For orders from Skudai, Taman Johor Jaya, Taman Molek, Gelang Patah and Kampung Sungai Tiram:

RM 5.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

-

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Car
Weight Limit:

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Dynamic Base Fare (Local):

RM 6.00

​(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 39.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

4 x 4 Pickup
Weight Limit:

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Dynamic Base Fare (Local):

RM 10.00

For orders from Tebrau and Johor Bahru:

RM 8.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 70.20

For orders from Tebrau and Johor Bahru:

RM 65.60

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Van 7-ft
Weight Limit:

500 kg

Size Limit (L × W × H):

170 cm x 100 cm x 120 cm

Dynamic Base Fare (Local):

RM 17.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 76.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Van 9-ft
Weight Limit:

800 kg

Size Limit (L × W × H):

270 cm x 130 cm x 120 cm

Dynamic Base Fare (Local):

RM 24.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 82.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Small Lorry 10-ft
Weight Limit:

1000 kg

Size Limit (L × W × H):

275 cm x 152 cm x 152 cm

Dynamic Base Fare (Local):

RM 34.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 103.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Medium Lorry 14-ft
Weight Limit:

2500 kg

Size Limit (L × W × H):

427 cm x 220 cm x 213 cm

Dynamic Base Fare (Local):

RM 68.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 132.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Lorry 17-ft
Weight Limit:

4000 kg

Size Limit (L × W × H):

510 cm x 200 cm x 210 cm

Dynamic Base Fare (Local):

RM 85.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 147.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Other Fees

Multi-stop delivery

1. Additional Stop

Motorcycle
RM 1.00 / stop

Car
RM 2.00 / stop

4 x 4 Pickup, Van 7-ft and Large Van 9-ft
RM 5.00 / stop

Small Lorry 10-ft, Medium Lorry 14-ft, Large Lorry 17-ft and Large Lorry 20-ft
RM 10 / stop


2. Round Trip

Motorcycle and Car
50% of the initial fare

Other vehicles
Not applicable

Door-to-door (loading & unloading by driver)

Drivers will load and unload items to and from the premise.

 

Motorcycle

Free

 

Car

RM 5.00

 

4 x 4 Pickup

RM 10.00

 

Van 7-ft and Large Van 9-ft

Driver only: RM 20.00

Driver + 1 Helper: RM 83.00

 

Small Lorry 10-ft

Driver only: RM 73.00

Driver + 1 Helper: RM 136.00

Driver + 2 Helpers: RM 199.00

 

Medium Lorry 14-ft

Driver only: RM 83.00

Driver + 1 Helper: RM 146.00

Driver + 2 Helpers: RM 209.00

 

Large Lorry 17-ft

Driver only: RM 93.00

Driver + 1 Helper: RM 156.00

Driver + 2 Helpers: RM 219.00

Cancellation

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:

1. For “Scheduled (>45 min)” order, Users may cancel up to 45 minutes before the scheduled pick up time after it has been matched. Please note that cancellation fees may be applied after this timeframe.

2. For “Deliver Now”, the base fare will be charged if a User cancels 9 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

The following cancellation fees apply:
Motorcycle: RM 5
Car: RM 8 (RM 6 – Penang and Johor)
4 x 4 Pickup: RM 10
Van 7-ft and Large Van 9-ft: RM 20
Small Lorry 10-ft: RM 30
Medium Lorry 14-ft: RM 50
Large Lorry 17-ft: RM 50

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to Motorcycle, Car, Van, 4 x 4 Pickup, and Lorry).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

Additional charge

The fare of service is based on multiple factors such as traffic situation, order volume, availability of delivery partners, applicable tolls, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details.

 

1. Surcharge
We know how essential it is for you to have your goods as soon as possible. Therefore, this surcharge is applied so your deliveries will be fulfilled on time, even during peak hours. Adjusted prices will be automatically updated on the Lalamove mobile and web app.


2. Waiting Fees

Motorcycle and Car
First 10 mins: Free of charge
After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

4 x 4 Pickup
First 30 mins: Free of charge
After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

Van 7-ft and Large Van 9-ft
First 30 mins: Free of charge
After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

Small Lorry 10-ft
First 30 mins: Free of charge
After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

Medium Lorry 14-ft and Large Lorry 17-ft
First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins

3. Deliver First

This new additional service ensures your order is given special priority, allowing our drivers to deliver it faster and more efficiently. Please note that delivery times may vary due to factors such as traffic and weather, but we strive to deliver your order promptly.

4x4 Pickup, Van and Lorry: 20% of the delivery fee

 

4. Scheduled Orders charges (7:00 am - 8:59 pm only)

Motorcycle:  RM4

Car: RM6

4x4 Pickup: RM11

Van 7-ft: RM15

Large Van 9-ft: RM19

Other vehicle types: Not chargeable


5. Parking or toll charges

Parking or toll charges shall be claimed on an actual cost basis and shall be mutually agreed on with the Users.

TITLE
Weight Limit:
Size Limit (L × W × H):
Dynamic Base Fare (Local):
Dynamic Base Fare (Long Haul):
Remarks:
Motorcycle
Weight Limit:

2-10 kg

Size Limit (L × W × H):

40 cm × 40 cm × 40 cm

Dynamic Base Fare (Local):

RM 5.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

-

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Car
Weight Limit:

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Dynamic Base Fare (Local):

RM 6.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 39.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

4 x 4 Pickup
Weight Limit:

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Dynamic Base Fare (Local):

RM 10.00

(Please refer to our app/web app for ​accurate pricing)

Dynamic Base Fare (Long Haul):

RM 66.20

(Please refer to our app/web app for accurate pricing)

 

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Van 7-ft
Weight Limit:

500 kg

Size Limit (L × W × H):

170 cm × 100 cm × 120 cm

Dynamic Base Fare (Local):

RM 17.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 76.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Van 9-Ft
Weight Limit:

800 kg

Size Limit (L × W × H):

270 cm × 130 cm × 120 cm

Dynamic Base Fare (Local):

RM 24.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 82.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Small Lorry 10-ft
Weight Limit:

1000 kg

Size Limit (L × W × H):

275 cm × 152 cm × 152 cm

Dynamic Base Fare (Local):

RM 34.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 103.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Medium Lorry 14-ft
Weight Limit:

2500 kg

Size Limit (L × W × H):

427 cm × 220 cm × 213 cm

Dynamic Base Fare (Local):

RM 68.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 132.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Lorry 17-ft
Weight Limit:

4000 kg

Size Limit (L × W × H):

510 cm × 200 cm × 210 cm

Dynamic Base Fare (Local):

RM 85.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 147.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Other Fees

Multi-stop delivery

1. Additional Stop

Motorcycle
RM 1.00 / stop

Car
RM 2.00 / stop

4 x 4 Pickup, Van 7-ft and Large Van 9-ft
RM 5.00 / stop

Small Lorry 10-ft, Medium Lorry 14-ft, Large Lorry 17-ft and Large Lorry 20-ft
RM 10 / stop


2. Round Trip

Motorcycle and Car
50% of the initial fare

Other vehicles
Not applicable

Door-to-door (loading & unloading by driver)

Drivers will load and unload items to and from the premise.

 

Motorcycle

Free

 

Car

RM 5.00

 

4 x 4 Pickup

RM 10.00

 

Van 7-ft and Large Van 9-ft

Driver only: RM 20.00

Driver + 1 Helper: RM 83.00

 

Small Lorry 10-ft

Driver only: RM 73.00

Driver + 1 Helper: RM 136.00

Driver + 2 Helpers: RM 199.00

 

Medium Lorry 14-ft

Driver only: RM 83.00

Driver + 1 Helper: RM 146.00

Driver + 2 Helpers: RM 209.00

 

Large Lorry 17-ft

Driver only: RM 93.00

Driver + 1 Helper: RM 156.00

Driver + 2 Helpers: RM 219.00

Cancellation

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:

1. For “Scheduled (>45 min)” order, Users may cancel up to 45 minutes before the scheduled pick up time after it has been matched. Please note that cancellation fees may be applied after this timeframe.

2. For “Deliver Now”, the base fare will be charged if a User cancels 9 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

The following cancellation fees apply:
Motorcycle: RM 5
Car: RM 8 (RM 6 – Penang and Johor)
4 x 4 Pickup: RM 10
Van 7-ft and Large Van 9-ft : RM 20
Small Lorry 10-ft: RM 30
Medium Lorry 14-ft: RM 50
Large Lorry 17-ft: RM 50

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

Lalamove will assist in communicating the charges to the customer on the driver's behalf.

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to Motorcycle, Car, Van, 4 x 4 Pickup and Lorry).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

Additional charge

The fare of service is based on multiple factors such as traffic situation, order volume, availability of delivery partners, applicable tolls, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order .

 

1. Surcharge
We know how essential it is for you to have your goods as soon as possible. Therefore, this surcharge is applied so your deliveries will be fulfilled on time, even during peak hours. Adjusted prices will be automatically updated on the Lalamove mobile and web app.


2. Waiting Fees

Motorcycle and Car
First 10 mins: Free of charge
After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

4 x 4 Pickup
First 30 mins: Free of charge
After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

Van 7-ft and Large Van 9-ft
First 30 mins: Free of charge
After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

Small Lorry 10-ft
First 30 mins: Free of charge
After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

Medium Lorry 14-ft and Large Lorry 17-ft
First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins

3. Deliver First

This new additional service ensures your order is given special priority, allowing our drivers to deliver it faster and more efficiently. Please note that delivery times may vary due to factors such as traffic and weather, but we strive to deliver your order promptly.

4x4 Pickup, Van and Lorry: 20% of the delivery fee


4. Parking or toll charges

Parking or toll charges shall be claimed on an actual cost basis and shall be mutually agreed on with the Users.

TITLE
Weight Limit:
Size Limit (L × W × H):
Dynamic Base Fare (Local):
Dynamic Base Fare (Long Haul):
Remarks:
Motorcycle
Weight Limit:

2-10 kg

Size Limit (L × W × H):

40 cm × 40 cm × 40 cm

Dynamic Base Fare (Local):

RM 5.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

-

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Car
Weight Limit:

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Dynamic Base Fare (Local):

RM 6.00

(Please refer to our app/web app for accurate pricing)

 
Dynamic Base Fare (Long Haul):

RM 39.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

4 x 4 Pickup
Weight Limit:

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Dynamic Base Fare (Local):

RM 10.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 70.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Van 7-ft
Weight Limit:

500 kg

Size Limit (L × W × H):

170 cm x 100 cm x 120 cm

Dynamic Base Fare (Local):

RM 17.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 76.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Van 9-ft
Weight Limit:

800 kg

Size Limit (L × W × H):

270 cm x 130 cm x 120 cm

Dynamic Base Fare (Local):

RM 24.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 82.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Small Lorry 10-ft
Weight Limit:

1000 kg

Size Limit (L × W × H):

275 cm x 152 cm x 152 cm

Dynamic Base Fare (Local):

RM 34.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 103.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Medium Lorry 14-ft
Weight Limit:

2500 kg

Size Limit (L × W × H):

427 cm x 220 cm x 213 cm

Dynamic Base Fare (Local):

RM 68.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 132.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Large Lorry 17-ft
Weight Limit:

4000 kg

Size Limit (L × W × H):

510 cm x 200 cm x 210 cm

Dynamic Base Fare (Local):

RM 85.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 147.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Other Fees

Penang Bridge

Penang Bridge toll charge is only applicable for deliveries from Penang mainland into Penang island. The toll charge is not applicable for deliveries from Penang island to Penang mainland.

Car

RM 7.00


4 x 4 Pickup

RM 12.00


Van 7-ft

RM 12.00

 

Large Van 9-ft

RM 14.00


Small Lorry 10-ft

RM 25.00


Medium Lorry 14-ft

RM 30.00

 

Large Lorry 17-ft

RM 30.00

Multi-stop delivery

1. Additional Stop

Motorcycle
RM 1.00 / stop

Car
RM 2.00 / stop

4 x 4 Pickup, Van 7-ft and Large Van 9-ft
RM 5.00 / stop

Small Lorry 10-ft, Medium Lorry 14-ft, Large Lorry 17-ft and Large Lorry 20-ft
RM 10 / stop


2. Round Trip

Motorcycle and Car
50% of the initial fare

Other vehicles
Not applicable

Door-to-door (loading & unloading by driver)

Drivers will load and unload items to and from the premise.

 

Motorcycle

Free

 

Car

RM 5.00

 

4 x 4 Pickup

RM 10.00

 

Van 7-ft and Large Van 9-ft

Driver as a moving helper: RM 20.00

Driver + 1 Helper: RM 83.00

 

Small Lorry 10-ft

Driver as a moving helper: RM 73.00

Driver + 1 Helper: RM 136.00

Driver + 2 Helpers: RM 199.00

 

Medium Lorry 14-ft

Driver as a moving helper: RM 83.00

Driver + 1 Helper: RM 146.00

Driver + 2 Helpers: RM 209.00

Cancellation

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:

1. For “Scheduled (>45 min)” order, Users may cancel up to 45 minutes before the scheduled pick up time after it has been matched. Please note that cancellation fees may be applied after this timeframe.

2. For “Deliver Now”, the base fare will be charged if a User cancels 9 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

The following cancellation fees apply:
Motorcycle: RM 5
Car: RM 8 (RM 6 – Penang and Johor)
4 x 4 Pickup: RM 10
Van 7-ft and Large Van 9-ft : RM 20
Small Lorry 10-ft: RM 30
Medium Lorry 14-ft: RM 50
Large Lorry 17-ft: RM 50

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to Motorcycle, Car, Van, 4 x 4 Pickup and Lorry).

2. Add an additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

Additional charge

The fare of service is based on multiple factors such as traffic situation, order volume, availability of delivery partners, applicable tolls, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details.

 

1. Surcharge
We know how essential it is for you to have your goods as soon as possible. Therefore, this surcharge is applied so your deliveries will be fulfilled on time, even during peak hours. Adjusted prices will be automatically updated on the Lalamove mobile and web app.


2. Waiting Fees

Motorcycle and Car
First 10 mins: Free of charge
After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

4 x 4 Pickup
First 30 mins: Free of charge
After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

Van 7-ft and Large Van 9-ft
First 30 mins: Free of charge
After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

Small Lorry 10-ft
First 30 mins: Free of charge
After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

Medium Lorry 14-ft and Large Lorry 17-ft
First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins


3. Deliver First

This new additional service ensures your order is given special priority, allowing our drivers to deliver it faster and more efficiently. Please note that delivery times may vary due to factors such as traffic and weather, but we strive to deliver your order promptly.

4x4 Pickup, Van and Lorry: 20% of the delivery fee


4. Parking or toll charges

Parking or toll charges shall be claimed on an actual cost basis and shall be mutually agreed on with the Users.

 

5. Island surcharge

A surcharge is applicable for orders picked up from Penang Island. This helps us to maintain timely deliveries from and within the island, even during peak hours.


4 x 4 Pickup

RM 5.00


Van 7-ft

RM 5.00

 

Large Van 9-ft

RM 6.00


Small Lorry 10-ft

RM 11.00


Medium Lorry 14-ft

RM 13.00

 

Large Lorry 17-ft

RM 13.00

TITLE
Weight Limit:
Size Limit (L × W × H):
Dynamic Base Fare (Local):
Dynamic Base Fare (Long Haul):
Remarks:
Car
Weight Limit:

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Dynamic Base Fare (Local):

RM 6.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 39.00

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

4 x 4 Pickup
Weight Limit:

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Dynamic Base Fare (Local):

 RM 10.00

(Please refer to our app/web app for accurate pricing)

Dynamic Base Fare (Long Haul):

RM 70.20

(Please refer to our app/web app for accurate pricing)

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

Other Fees

Multi-stop delivery

1. Additional Stop

Motorcycle
RM 1.00 / stop

Car
RM 2.00 / stop

4 x 4 Pickup, Van 7-ft and Large Van 9-ft
RM 5.00 / stop

Small Lorry 10-ft, Medium Lorry 14-ft, Large Lorry 17-ft and Large Lorry 20-ft
RM 10 / stop


2. Round Trip

Motorcycle and Car
50% of the initial fare

Other vehicles
Not applicable

Cold Truck

Small Lorry 10-ft

1°C to 15°C: RM 100
-15°C to 0°C: RM 100

 

Medium Lorry 14-ft

1°C to 15°C: RM 120
-15°C to 0°C: RM 120

Door-to-door (loading & unloading by driver)

Drivers will load and unload items to and from the premise.

 

Motorcycle

Free

 

Car

RM 5.00

 

4 x 4 Pickup

RM 10.00

 

Van 7-ft and Large Van 9-ft

Driver only: RM 20.00

Driver + 1 Helper: RM 83.00

 

Small Lorry 10-ft

Driver only: RM 73.00

Driver + 1 Helper: RM 136.00

Driver + 2 Helpers: RM 199.00

 

Medium Lorry 14-ft

Driver only: RM 83.00

Driver + 1 Helper: RM 146.00

Driver + 2 Helpers: RM 209.00

 

Large Lorry 17-ft

Driver only: RM 93.00

Driver + 1 Helper: RM 156.00

Driver + 2 Helpers: RM 219.00

 

Large Lorry 20-ft

Driver only: RM 103.00

Driver + 1 Helper: RM 166.00

Driver + 2 Helpers: RM 229.00

Door-to-door (Dismantle + Assemble + Loading with Driver + 2 Helpers)

Fully-equipped driver and 2 helpers will provide dismantle and assembly service for furniture. The driver and helpers will load and unload the furniture and miscellaneous items to and fro the premise.

 

Small Lorry 10-ft

RM 259

 

Medium Lorry 14-ft

RM 299

 

Large Lorry 17-ft

RM 339

 

Large Lorry 20-ft

RM 379

Tailgate

A platform at the rear of the lorry to load and unload heavy items at locations without docks and forklifts.

 

Small Lorry 10-ft, Medium Lorry 14-ft and Large Lorry 17-ft

RM 75

Cancellation

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:

 

1. For “Scheduled (>45 min)” order, Users may cancel up to 45 minutes before the scheduled pick up time after it has been matched. Please note that cancellation fees may be applied after this timeframe.

2. For “Deliver Now”, the base fare will be charged if a User cancels 9 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

The following cancellation fees apply:
Motorcycle: RM 5
Car: RM 8 (RM 6 – Penang and Johor)
4 x 4 Pickup: RM 10
Van 7-ft and Large Van 9-ft : RM 20
Small Lorry 10-ft: RM 30
Medium Lorry 14-ft: RM 50
Large Lorry 17-ft: RM 50

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf.

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to Motorcycle, Car, Van, 4 x 4 Pickup, and Lorry).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to Lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

Additional charges

The fare of service is based on multiple factors such as traffic situation, order volume, availability of delivery partners, applicable tolls, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details.

 

1. Surcharge
We know how essential it is for you to have your goods as soon as possible. Therefore, this surcharge is applied so your deliveries will be fulfilled on time, even during peak hours. Adjusted prices will be automatically updated on the Lalamove mobile and web app.


2. Waiting Fees

Motorcycle and Car
First 10 mins: Free of charge
After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

4 x 4 Pickup
First 30 mins: Free of charge
After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

Van 7-ft and Large Van 9-ft
First 30 mins: Free of charge
After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

Small Lorry 10-ft
First 30 mins: Free of charge
After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

Medium Lorry 14-ft and Large Lorry 17-ft
First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins


3. Deliver First

This new additional service ensures your order is given special priority, allowing our drivers to deliver it faster and more efficiently. Please note that delivery times may vary due to factors such as traffic and weather, but we strive to deliver your order promptly.

4x4 Pickup, Van and Lorry: 20% of the delivery fee


4. Parking or toll charges

Parking or toll charges shall be claimed on an actual cost basis and shall be mutually agreed on with the Users.

Ride: 

You are in:
TITLE
Base Fare:
Parking or Toll charges:
Remarks:
Car
Base Fare:

RM 6.00

(Please refer to our app/web app for accurate pricing)

Parking or Toll charges:

Parking or toll charges shall be claimed on an actual cost basis and shall be mutually agreed on with the Users.

Remarks:

The fare of service is based on multiple factors such as traffic situation, order volume, availability of driver partners, surcharges and so on. Hence the total fare of the service may vary. The fare displayed at the time of the request may not be the same if there is a change to order details

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