Vehicle And Pricing Details

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TITLE
Weight Limit
Size Limit (L × W × H):
Fare:
Additional Stop:
Round Trip:
Buy4U Service (max. RM 100)
Cold Truck:
Loading Service:
Door-to-Door Service
Motorcycle
Weight Limit

2-10 kg

Size Limit (L × W × H):

36 cm × 36 cm × 36 cm

Fare:

 

0 - 5 km: RM 5.00
5 - 10 km: RM 1.00 / km
>10 km: RM0.80 / km

 

 
Additional Stop:

RM 1.00 / stop

Round Trip:

RM 4.00

Buy4U Service (max. RM 100)

RM 4.00

Cold Truck:

-

Loading Service:

-

Door-to-Door Service

-

Car
Weight Limit

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Fare:

 

0 - 5 km: RM 8.00
6 - 15 km: RM 1.00 / km
>16 km: RM 1.50/ km

 

 
 
Additional Stop:

RM 2.00 / stop

Round Trip:

RM 4.00

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Loading Service:

-

Door-to-Door Service

RM 5.00

4 x 4 Pickup
Weight Limit

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Fare:

0 - 10 km: RM 22.00
11 - 100 km: RM 2.20 / km
>100 km: RM 1.65 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Loading Service:

-

Door-to-Door Service

RM 10.00

7-Ft Van
Weight Limit

500 kg

Size Limit (L × W × H):

170 cm × 100 cm × 120 cm

Fare:

0 - 10 km: RM 40.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Loading Service:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00
Driver + 1 Helper: RM 83.00

9-Ft Van
Weight Limit

800 kg

Size Limit (L × W × H):

270 cm × 130 cm × 120 cm

Fare:

0 - 10 km: RM 50.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Loading Service:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00
Driver + 1 Helper: RM 83.00

1-Ton Lorry
Weight Limit

1000 kg

Size Limit (L × W × H):

275 cm × 152 cm × 152 cm

Fare:

0 - 10 km: RM 60.00
11 - 60 km: RM 3.00 / km
61 - 150 km: RM2.50/ km
>150 km: RM2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

1°C to 15°C: RM100
-15°C to 0°C: RM100

Loading Service:

RM 10.00

Door-to-Door Service

Driver as Moving Helper: RM 63.00
Driver + 1 Helper: RM 126.00
Driver + 2 Helpers: RM 189.00

3-Ton Lorry
Weight Limit

3000 kg

Size Limit (L × W × H):

427 cm × 220 cm × 213 cm

Fare:

0 - 5 km: RM 140.00
6 - 60 km: RM 4.00 / km
61 - 150 km: RM 2.50 / km
>150 km: RM 2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

1°C to 15°C: RM120
-15°C to 0°C: RM120

Loading Service:

RM 20.00

Door-to-Door Service

Driver as Moving Helper: RM 63.00
Driver + 1 Helper: RM 126.00
Driver + 2 Helpers: RM 189.00

Other Fees

Night order (21:00 - 23:59) (for Van, 4 x 4 Pickup, and Lorry)

Base Fare x 1.1

Late night order (00:00-05:59) (for all vehicles)

Base Fare x 1.25

Loading Service

Drivers will lift the items from the lorry to the ground next to the lorry or vice versa only. Drivers are not required to lift the items to and from the premise with this service.

Door-to-Door Service

Drivers will provide moving services which include loading and unloading of items to and from the premise. The charges for Door-to-Door Service vary between van, 4 x 4 and lorry. Surcharge applies with additional helpers.

Waiting fees

First 10 mins: Free of charge

After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes for motorcycle and car deliveries.

Carpark charges

Not chargeable

Cancellation fees

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:
1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

Lalamove will assist in communicating the charges to the customer on the driver's behalf.

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry 10ft jobs).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

TITLE
Weight Limit
Size Limit (L × W × H):
Fare:
Additional Stop:
Round Trip:
Loading Service:
Door-to-Door Service
Motorcycle
Weight Limit

2-10 kg

Size Limit (L × W × H):

36 cm × 36 cm × 36 cm

Fare:

 

 

0 - 5 km: RM 5.00
6 - 10 km: RM 0.80 / km
>10 km: RM 0.70 / km

 

 
Additional Stop:

RM 1.00 / stop

Round Trip:

50% of the initial trip

Loading Service:

-

Door-to-Door Service

-

Car
Weight Limit

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Fare:

 

0 - 5 km: RM 6.00
6 - 10 km: RM 0.80 / km

11 - 20 km: RM 1.00 / km
>20 km: RM 1.30/ km

 

 
 
Additional Stop:

RM 2.00 / stop

Round Trip:

50% of the initial trip

Loading Service:

-

Door-to-Door Service

RM 5.00

4 x 4 Pickup
Weight Limit

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Fare:

0 - 10 km: RM 22.00
11 - 100 km: RM 2.20 / km
>100 km: RM 1.65 / km 

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Loading Service:

-

Door-to-Door Service

RM 10.00

Van
Weight Limit

500 kg

Size Limit (L × W × H):

170 cm x 100 cm x 120 cm

Fare:

0 - 10 km: RM 40.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Loading Service:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00

Driver + 1 Helper: RM 83.00

1-Ton Lorry
Weight Limit

1000 kg

Size Limit (L × W × H):

275 cm x 152 cm x 152 cm

Fare:

0 - 10 km: RM 60.00
11 - 60 km: RM 3.00 / km
61 - 150 km: RM2.50/ km
>150 km: RM2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Loading Service:

RM 10.00

Door-to-Door Service

Driver as Moving Helper: RM 63.00
Driver + 1 Helper: RM 126.00
Driver + 2 Helpers: RM 189.00

3-Ton Lorry
Weight Limit

3000 kg

Size Limit (L × W × H):

427 cm x 220 cm x 213 cm

Fare:

0 - 5 km: RM 140.00
6 - 60 km: RM 4.00 / km
61 - 150 km: RM 2.50 / km
>150 km: RM 2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Loading Service:

RM 20.00

Door-to-Door Service

Driver as Moving Helper: RM 63.00
Driver + 1 Helper: RM 126.00
Driver + 2 Helpers: RM 189.00

Other Fees

Night order (21:00 - 23:59) (for Van, 4 x 4 Pickup, and Lorry)

Base Fare x 1.1

Late night order (00:00-05:59) (for all vehicles)

Base Fare x 1.25

Loading service

Drivers will lift the items from the lorry to the ground next to the lorry or vice versa only. Drivers are not required to lift the items to and from the premise with this service.

Door-to-Door Service

Drivers will provide moving services which include loading and unloading of items to and from the premise. The charges for Door-to-Door Service vary between Car, Van, 4 x 4 Pickup and Lorry. Surcharge applies with additional helpers.

Waiting fees

First 10 mins: Free of charge

After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes for Motorcycle and Car deliveries

Carpark charges

Not chargeable

Cancellation fees

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:


1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry jobs).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

TITLE
Weight Limit
Size Limit (L × W × H):
Fare:
Additional Stop:
Round Trip:
Loading Service:
Door-to-Door Service
Motorcycle
Weight Limit

2-10 kg

Size Limit (L × W × H):

36 cm × 36 cm × 36 cm

Fare:

 

 

0 - 5 km: RM 5.00
6 - 10 km: RM 0.80 / km
>10 km: RM 0.70 / km

 

 
Additional Stop:

RM 1.00 / stop

Round Trip:

50% of the initial trip

Loading Service:

-

Door-to-Door Service

-

Car
Weight Limit

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Fare:

 

0 - 5 km: RM 6.00
6 - 10 km: RM 0.80 / km

11 - 20 km: RM 1.00 / km
>20 km: RM 1.30/ km

 

 
 
Additional Stop:

RM 2.00 / stop

Round Trip:

50% of the initial trip

Loading Service:

-

Door-to-Door Service

RM 5.00

4 x 4 Pickup
Weight Limit

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Fare:

0 - 10 km: RM 22.00
11 - 100 km: RM 2.20 / km
>100 km: RM 1.65 / km 

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Loading Service:

-

Door-to-Door Service

RM 10.00

Van
Weight Limit

500 kg

Size Limit (L × W × H):

170 cm x 100 cm x 120 cm

Fare:

0 - 10 km: RM 40.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Loading Service:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00

Driver + 1 Helper: RM 83.00

1-Ton Lorry
Weight Limit

1000 kg

Size Limit (L × W × H):

275 cm x 152 cm x 152 cm

Fare:

0 - 10 km: RM 60.00
11 - 60 km: RM 3.00 / km
61 - 150 km: RM2.50/ km
>150 km: RM2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Loading Service:

RM 10.00

Door-to-Door Service

Driver as Moving Helper: RM 63.00
Driver + 1 Helper: RM 126.00
Driver + 2 Helpers: RM 189.00

3-Ton Lorry
Weight Limit

3000 kg

Size Limit (L × W × H):

427 cm x 220 cm x 213 cm

Fare:

0 - 5 km: RM 140.00
6 - 60 km: RM 4.00 / km
61 - 150 km: RM 2.50 / km
>150 km: RM 2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Loading Service:

RM 20.00

Door-to-Door Service

Driver as Moving Helper: RM 63.00
Driver + 1 Helper: RM 126.00
Driver + 2 Helpers: RM 189.00

Other Fees

Penang Bridge toll charge

Penang Bridge toll charge is only applicable for deliveries from Penang mainland into Penang island.  The toll charge is not applicable for deliveries from Penang island into Penang mainland.

 

Car - RM 5.00
4 x 4 Pickup - RM 7.00
Van - RM 7.00
1-Ton Lorry - RM 25.00
3-Ton Lorry - RM 25.00

Night order (21:00 - 23:59) (for Van, 4 x 4 Pickup, and Lorry)

Base Fare x 1.1

Late night order (00:00-05:59) (for all vehicles)

Base Fare x 1.25

Loading service

Drivers will lift the items from the lorry to the ground next to the lorry or vice versa only. Drivers are not required to lift the items to and from the premise with this service.

Door-to-Door Service

Drivers will provide moving services which include loading and unloading of items to and from the premise. The charges for Door-to-Door Service vary between Car, Van, 4 x 4 Pickup and Lorry. Surcharge applies with additional helpers.

Waiting fees

First 10 mins: Free of charge

After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes for Motorcycle and Car deliveries

Carpark charges

Not chargeable

Cancellation fees

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:


1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry jobs).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

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