Vehicle And Pricing Details

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TITLE
Weight Limit
Size Limit (L × W × H):
Fare:
Additional Stop:
Round Trip:
Buy4U Service (max. RM 100)
Cold Truck:
Door-to-Door Service
Dismantle and Assembly Service
Tailgate
Motorcycle
Weight Limit

2-10 kg

Size Limit (L × W × H):

36 cm × 36 cm × 36 cm

Fare:

 

0 - 5 km: RM 5.00
5 - 10 km: RM 1.00 / km
>10 km: RM0.80 / km

 

 
Additional Stop:

RM 1.00 / stop

Round Trip:

40% of the initial fare

Buy4U Service (max. RM 100)

RM 4.00

Cold Truck:

-

Door-to-Door Service

-

Dismantle and Assembly Service

-

Tailgate

-

Car
Weight Limit

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Fare:

 

0 - 5 km: RM 8.00
6 - 15 km: RM 1.00 / km
>16 km: RM 1.50/ km

 

 
 
Additional Stop:

RM 2.00 / stop

Round Trip:

40% of the initial fare

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Door-to-Door Service

RM 5.00

Dismantle and Assembly Service

-

Tailgate

-

4 x 4 Pickup
Weight Limit

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Fare:

0 - 10 km: RM 22.00
11 - 100 km: RM 2.20 / km
>100 km: RM 1.65 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Door-to-Door Service

RM 10.00

Dismantle and Assembly Service

-

Tailgate

-

Van 7-ft
Weight Limit

500 kg

Size Limit (L × W × H):

170 cm × 100 cm × 120 cm

Fare:

0 - 10 km: RM 40.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00
Driver + 1 Helper: RM 83.00

Dismantle and Assembly Service

-

Tailgate

-

Large Van 9-Ft
Weight Limit

800 kg

Size Limit (L × W × H):

270 cm × 130 cm × 120 cm

Fare:

0 - 10 km: RM 50.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00
Driver + 1 Helper: RM 83.00

Dismantle and Assembly Service

-

Tailgate

-

Small Lorry 10-ft
Weight Limit

1000 kg

Size Limit (L × W × H):

275 cm × 152 cm × 152 cm

Fare:

0 - 10 km: RM 60.00
11 - 60 km: RM 3.00 / km
61 - 150 km: RM2.50/ km
>150 km: RM2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

1°C to 15°C: RM100
-15°C to 0°C: RM100

Door-to-Door Service

Driver as Moving Helper: RM 73.00
Driver + 1 Helper: RM 136.00
Driver + 2 Helpers: RM 199.00

Dismantle and Assembly Service

RM 259

Tailgate

RM 75

Medium Lorry 14-ft
Weight Limit

2500 kg

Size Limit (L × W × H):

427 cm × 220 cm × 213 cm

Fare:

0 - 5 km: RM 140.00
6 - 60 km: RM 4.00 / km
61 - 150 km: RM 2.50 / km
>150 km: RM 2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

1°C to 15°C: RM120
-15°C to 0°C: RM120

Door-to-Door Service

Driver as Moving Helper: RM 83.00
Driver + 1 Helper: RM 146.00
Driver + 2 Helpers: RM 209.00

Dismantle and Assembly Service

RM 299

Tailgate

RM 75

Large Lorry 17-ft
Weight Limit

4000 kg

Size Limit (L × W × H):

510 cm × 200 cm × 210 cm

Fare:

0 - 5 km: RM 170.00
6 - 60 km: RM 4.00 / km
61 - 150 km: RM 2.50 / km
>150 km: RM 2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Buy4U Service (max. RM 100)

-

Cold Truck:

-

Door-to-Door Service

Driver as Moving Helper: RM 93.00
Driver + 1 Helper: RM 156.00
Driver + 2 Helpers: RM 219.00

Dismantle and Assembly Service

RM 339

Tailgate

RM 75

Other Fees

Night order (21:00 - 23:59) (for Van, 4 x 4 Pickup, and Lorry)

Base Fare x 1.1

Late night order (00:00-05:59) (for all vehicles)

Base Fare x 1.25

Surcharge

From 24th December 2021, surcharges of up to RM10 for Car and Motorcycle orders and up to 50% from the order fare for 4x4 Pick Up, Van and Lorry will be applicable. This surcharge is necessary to address the surge in delivery demand during peak period & bad weather to ensure your orders are fulfilled on time and responsibly.

Door-to-Door Service

Drivers will load and unload items to and from the premise. The charges for Door-to-Door Service vary between Car, Van, 4 x 4 and Lorry. Surcharge applies with additional helpers.

Dismantle and Assembly Service

Fully-equipped driver and 2 helpers will provide dismantle and assembly service for furniture. The driver and helpers will load and unload the furniture and miscellaneous items to and fro the premise.

Tailgate

A platform at the rear of the lorry to load and unload heavy items at locations without docks and forklifts.

Waiting fees

Motorcycle and Car

First 10 mins: Free of charge

After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

 

4 x 4 Pickup

First 30 mins: Free of charge

After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

 

Van 7-ft and Large Van 9-ft

First 30 mins: Free of charge

After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

 

Small Lorry 10-ft

First 30 mins: Free of charge

After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

 

Medium Lorry 14-ft and Large Lorry 17-ft

First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins

Carpark charges

Not chargeable

Cancellation fees

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:
1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

Lalamove will assist in communicating the charges to the customer on the driver's behalf.

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry 10ft jobs).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

TITLE
Weight Limit
Size Limit (L × W × H):
Fare:
Additional Stop:
Round Trip:
Door-to-Door Service
Dismantle and Assembly Service
Motorcycle
Weight Limit

2-10 kg

Size Limit (L × W × H):

36 cm × 36 cm × 36 cm

Fare:

 

 

0 - 5 km: RM 5.00
6 - 10 km: RM 0.80 / km
>10 km: RM 0.70 / km

 

 
Additional Stop:

RM 1.00 / stop

Round Trip:

50% of the initial fare

Door-to-Door Service

-

Dismantle and Assembly Service

-

Car
Weight Limit

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Fare:

 

0 - 5 km: RM 6.00
6 - 10 km: RM 0.80 / km

11 - 20 km: RM 1.00 / km
>20 km: RM 1.30/ km

 

 
 
Additional Stop:

RM 2.00 / stop

Round Trip:

50% of the initial fare

Door-to-Door Service

RM 5.00

Dismantle and Assembly Service

-

4 x 4 Pickup
Weight Limit

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Fare:

0 - 10 km: RM 22.00
11 - 100 km: RM 2.20 / km
>100 km: RM 1.65 / km 

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Door-to-Door Service

RM 10.00

Dismantle and Assembly Service

-

Van
Weight Limit

500 kg

Size Limit (L × W × H):

170 cm x 100 cm x 120 cm

Fare:

0 - 10 km: RM 40.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00

Driver + 1 Helper: RM 83.00

Dismantle and Assembly Service

-

Small Lorry 10-ft
Weight Limit

1000 kg

Size Limit (L × W × H):

275 cm x 152 cm x 152 cm

Fare:

0 - 10 km: RM 60.00
11 - 60 km: RM 3.00 / km
61 - 150 km: RM2.50/ km
>150 km: RM2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Door-to-Door Service

Driver as Moving Helper: RM 73.00
Driver + 1 Helper: RM 136.00
Driver + 2 Helpers: RM 199.00

Dismantle and Assembly Service

RM 259

Medium Lorry 14-ft
Weight Limit

2500 kg

Size Limit (L × W × H):

427 cm x 220 cm x 213 cm

Fare:

0 - 5 km: RM 140.00
6 - 60 km: RM 4.00 / km
61 - 150 km: RM 2.50 / km
>150 km: RM 2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Door-to-Door Service

Driver as Moving Helper: RM 83.00
Driver + 1 Helper: RM 146.00
Driver + 2 Helpers: RM 209.00

Dismantle and Assembly Service

RM 299

Other Fees

Night order (21:00 - 23:59) (for Van, 4 x 4 Pickup, and Lorry)

Base Fare x 1.1

Late night order (00:00-05:59) (for all vehicles)

Base Fare x 1.25

Surcharge

From 24th December 2021, surcharges of up to RM10 for Car and Motorcycle orders and up to 50% from the order fare for 4x4 Pick Up, Van and Lorry will be applicable. This surcharge is necessary to address the surge in delivery demand during peak period & bad weather to ensure your orders are fulfilled on time and responsibly.

Door-to-Door Service

Drivers will load and unload items to and from the premise. The charges for Door-to-Door Service vary between Car, Van, 4 x 4 and Lorry. Surcharge applies with additional helpers.

Dismantle and Disassembly Service

Fully-equipped driver and 2 helpers will provide dismantle and assembly service for furniture. The driver and helpers will load and unload the furniture and miscellaneous items to and fro the premise.

Waiting fees

Motorcycle and Car

First 10 mins: Free of charge

After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

 

4 x 4 Pickup

First 30 mins: Free of charge

After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

 

Van

First 30 mins: Free of charge

After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

 

Small Lorry 10-ft

First 30 mins: Free of charge

After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

 

Medium Lorry 14-ft

First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins

Carpark charges

Not chargeable

Cancellation fees

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:


1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry jobs).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

TITLE
Weight Limit
Size Limit (L × W × H):
Fare:
Additional Stop:
Round Trip:
Door-to-Door Service
Dismantle and Assembly Service
Motorcycle
Weight Limit

2-10 kg

Size Limit (L × W × H):

36 cm × 36 cm × 36 cm

Fare:

 

 

0 - 5 km: RM 5.00
6 - 10 km: RM 0.80 / km
>10 km: RM 0.70 / km

 

 
Additional Stop:

RM 1.00 / stop

Round Trip:

50% of the initial fare

Door-to-Door Service

-

Dismantle and Assembly Service

-

Car
Weight Limit

40 kg

Size Limit (L × W × H):

50 cm x 50 cm x 50 cm

Fare:

 

0 - 5 km: RM 6.00
6 - 10 km: RM 0.80 / km

11 - 20 km: RM 1.00 / km
>20 km: RM 1.30/ km

 

 
 
Additional Stop:

RM 2.00 / stop

Round Trip:

50% of the initial fare

Door-to-Door Service

RM 5.00

Dismantle and Assembly Service

-

4 x 4 Pickup
Weight Limit

250 kg

Size Limit (L × W × H):

120 cm x 91 cm x 91 cm

Fare:

0 - 10 km: RM 22.00
11 - 100 km: RM 2.20 / km
>100 km: RM 1.65 / km 

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Door-to-Door Service

RM 10.00

Dismantle and Assembly Service

-

Van
Weight Limit

500 kg

Size Limit (L × W × H):

170 cm x 100 cm x 120 cm

Fare:

0 - 10 km: RM 40.00
11 - 60 km: RM 3.00 / km
61 - 100 km: RM 2.50 / km
101 - 250 km: RM 2.00 / km
>250 km: RM 1.50 / km

Additional Stop:

RM 5.00 / stop

Round Trip:

-

Door-to-Door Service

Driver as a Moving Helper: RM 20.00

Driver + 1 Helper: RM 83.00

Dismantle and Assembly Service

-

Small Lorry 10-ft
Weight Limit

1000 kg

Size Limit (L × W × H):

275 cm x 152 cm x 152 cm

Fare:

0 - 10 km: RM 60.00
11 - 60 km: RM 3.00 / km
61 - 150 km: RM2.50/ km
>150 km: RM2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Door-to-Door Service

Driver as Moving Helper: RM 73.00
Driver + 1 Helper: RM 136.00
Driver + 2 Helpers: RM 199.00

Dismantle and Assembly Service

RM 259

Medium Lorry 14-ft
Weight Limit

2500 kg

Size Limit (L × W × H):

427 cm x 220 cm x 213 cm

Fare:

0 - 5 km: RM 140.00
6 - 60 km: RM 4.00 / km
61 - 150 km: RM 2.50 / km
>150 km: RM 2.00 / km

Additional Stop:

RM 10.00 / stop

Round Trip:

-

Door-to-Door Service

Driver as Moving Helper: RM 83.00
Driver + 1 Helper: RM 146.00
Driver + 2 Helpers: RM 209.00

Dismantle and Assembly Service

RM 299

Other Fees

Penang Bridge toll charge

Penang Bridge toll charge is only applicable for deliveries from Penang mainland into Penang island. The toll charge is not applicable for deliveries from Penang island into Penang mainland.

Car - RM 5.00
4 x 4 Pickup - RM 7.00
Van - RM 7.00
Small Lorry 10-ft - RM 25.00
Medium Lorry 14-ft - RM 25.00

Night order (21:00 - 23:59) (for Van, 4 x 4 Pickup, and Lorry)

Base Fare x 1.1

Late night order (00:00-05:59) (for all vehicles)

Base Fare x 1.25

Surcharge

From 24th December 2021, surcharges of up to RM10 for Car and Motorcycle orders and up to 50% from the order fare for 4x4 Pick Up, Van and Lorry will be applicable. This surcharge is necessary to address the surge in delivery demand during peak period & bad weather to ensure your orders are fulfilled on time and responsibly.

Door-to-Door Service

Drivers will load and unload items to and from the premise. The charges for Door-to-Door Service vary between Car, Van, 4 x 4 and Lorry. Surcharge applies with additional helpers.

Dismantle and Disassembly Service

Fully-equipped driver and 2 helpers will provide dismantle and assembly service for furniture. The driver and helpers will load and unload the furniture and miscellaneous items to and fro the premise.

Waiting fees

Motorcycle and Car

First 10 mins: Free of charge

After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes

 

4 x 4 Pickup

First 30 mins: Free of charge

After 30 mins: RM 10.00 is chargeable for every subsequent 30 mins 

 

Van

First 30 mins: Free of charge

After 30 mins: RM 20.00 is chargeable for every subsequent 30 mins

 

Small Lorry 10-ft

First 30 mins: Free of charge

After 30 mins: RM 30.00 is chargeable for every subsequent 30 mins

 

Medium Lorry 14-ft

First 30 mins: Free of charge
After 30 mins: RM 50.00 is chargeable for every subsequent 30 mins

Carpark charges

Not chargeable

Cancellation fees

For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:


1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

 

Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

 

The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

 

Lalamove will assist in communicating the charges to the customer on the driver's behalf

Oversized item charge

If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry jobs).

2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

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