When it’s concert season at Stadium Bukit Jalil, you know it’s time to get booked and busy!

With a better strategy, patience and a little knowledge, you can deliver an A+ service to your passengers that’ll leave you with 5-star ratings (and maybe a little tip!).

Here are four tips on how to pick up passengers smoothly during concert week at Stadium Bukit Jalil.

1. Know Your Route

Similar to some other concert venues, Bukit Jalil also offers multiple pickup points for e-hailing services.

However, the stadium also has pickup points with the largest crowds, such as the main exit areas.

Before you hit the stadium area, it’s recommended to review the area first. Here’s what you can do:

• Use Waze or Google Maps to monitor live traffic
• Avoid the main pickup area
• Choose alternative pickup locations that are less congested and easier to reach

2. Communicate With Your Passenger

Clear communication = smoother pickups.

Once you’ve been matched with a passenger, it’s best to:

• Send a quick message to introduce yourself
• Ask the passenger for nearby landmarks or specific exit gates
• Ask the passenger to take photos of their exact spot
• Guide the passenger to the pickup spot you’ve identified as easiest

Sometimes, passengers are unfamiliar with the area or overwhelmed by the crowd.

Therefore, giving them a few calm directions can make all the difference.

3. Be Patient

At times, concert pickups may require a little extra patience. It’s part of the job, but how you respond and react is what sets great drivers apart.

In this situation, you may have to expect delays from the passenger due to the crowd. What you can do is speak kindly and stay calm; this can help to turn the situation into a 5-star experience.

4. Plan Your Time

Timing can be everything! You don’t always have to be right outside the venue the moment the concert ends.

Here’s what you can do as a Lalamove Ride driver:

• Monitor the show schedule if possible
• Arrive 10-15 minutes before the last encore to position yourself in the area

Here’s one tip: You may check on organiser’s social media or the artist's social media page to know when the concert ends.

This planning can make your pickup more efficient and help you avoid the post-concert traffic.

Earn That 5-Star Rating With Great Service

The concert weeks are known to be busy, but they’re also full of opportunity for Lalamove Ride drivers. It’s time for you to turn adrenaline-filled chaos into high earnings!

If you’re not a Lalamove Ride driver yet, now’s the perfect time to join because… the concert crowds need reliable drivers like you!