Lalamove driver insurance

Free Lalamove Personal Accident Insurance With Every Delivery Job

 Lalamove has partnered with Chubb Insurance Malaysia Berhad (Chubb) to offer a personal accident insurance policy with every delivery job for Lalamove delivery partners.

 

When will you be covered under the policy?

 The insurance coverage will come into effect if you accept and fulfil a delivery job from the Lalamove Driver app.

Please refer to the following diagram to view the coverage opt-in period :

Lalamove insurance coverage period-1

Table Of Benefits

Table of benefits for Lalamove delivery partner

Note: the above Event(s) must occur within twelve (12) months from the date of the incident.

 

How to submit an insurance claim?

Make sure you file the claim within 30 days after the incident.

Please fill in the required details in Chubb's claim form and prepare the following supporting documents for the claim application: 

Supporting documents to submit to Chubb-1

Finally, submit the completed form and the supporting documents to A&HClaimsConnect.MY@Chubb.com

Frequently Asked Questions

img_FAQ (1)
Do you need to have an active Lalamove delivery order to qualify for the insurance coverage?

Yes, only Lalamove delivery partners with the 'On Duty' status and who are fulfilling delivery orders are eligible for the insurance coverage.

What are the exceptions to the policy?

Chubbs will not pay benefits, including any loss, damage, liability, event or bodily injury which directly or indirectly caused by:

- Declared or undeclared war or any act of war, rebellion, or intrusion 

- Any intentional self-injury, suicide, reckless misconduct or any illegal or criminal act committed by the Policyholder or Insured Person

- The Insured Person engaging in naval, military or airforce service or operations

- Terrorism

When will you be informed of the acceptance or rejection of the claim?

Chubb may take up to 10 days to inform you whether the claim has been accepted or rejected, provided all necessary supporting documents have been received.

Whom do you need to contact for enquiries on the insurance policy?

For any enquiries, please reach out to Chubb at their hotline number, 1 800 88 2846. You can also contact Lalamove via Live Chat on the Lalamove Driver App.

Register As A Lalamove Delivery Partner