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What’s Included in the Gig Bill

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Recognised of service arrangements

Your service arrangements — whether verbal, written, or through the app — are now legally recognised.

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Social security coverage

You’ll be registered and covered under SOCSO’s self-employment scheme, giving you access to important benefits and protection.

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Income and minimum standards

A council made up of drivers, platforms and the government will help shape fair income benchmarks for the industry.

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Protection from unfair suspension, deactivation or termination

Any action taken must be supported by clear reasons and proper processes.

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Dispute mechanisms and tribunal

If issues arise, you’ll have structured ways to resolve them from platform support to official government channels and tribunal.

What You Already Get with Lalamove

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Clear and easy-to-access Partner Terms & Conditions
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Transparent earnings. Always visible in the app
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Structured warning system before any deactivation
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Dedicated support channels for help and feedback

How Lalamove Is Supporting You Further

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Step-by-step guidance to register with government systems
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Seamless SOCSO contribution support (where required)
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Updated policies to match the new legal standards
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Stronger review and appeal processes for account actions
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Continued support via our online and offline channels

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Frequently Asked Questions

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What is the Gig Workers Act 2025 (Act 872)?

The Malaysian Gig Workers Act 2025 (Act 872) is a new law introduced to provide clearer protection and recognition for individuals who earn income through gig work and platform-based services.

It formally recognises gig workers in law, sets out their key rights, and defines responsibilities for platforms and other contracting entities, with the aim of building a fairer and more secure gig economy.

When will the Gig Workers Act 2025 (Act 872) take effect?

The Ministry has indicated 31 March 2026 as the tentative effective date for the Act’s enforcement.

Does Lalamove support Act 872?

Lalamove welcomes the gazetting of the Malaysian Gig Workers Act as an important step towards enhancing protections and clarity for Malaysia’s gig workforce.
The objectives of the Act are consistent with Lalamove’s longstanding focus on the wellbeing and security of our driver and deliverypartners.

Lalamove supports clear, workable regulation that delivers real benefits to partners on the ground. Our priority is that any new legal framework can be implemented in a way that is practical, simple and seamless in partners’ day-to-day operations.

We have experience navigating major regulatory changes in other markets and remain committed to collaborating with authorities to ensure that implementation in Malaysia is effective and sustainable.

Lalamove will continue to share operational insights and data, where appropriate, to help the Government realise its vision of inclusive growth and a resilient digital economy.

Read The Full FAQ Here

This page was last updated on 17 April 2026.

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