Frequently Asked Questions
A Long-Haul order refers to deliveries above 50km.
The pickup location must be within Lalamove's coverage areas, while the drop-off location can be anywhere within Peninsular Malaysia or from Kuching to selected areas in Sarawak.
Lalamove will charge a commission of 20% + SST charge of 8% (effective 1st March 2024) with each order.
1. The Long Haul commission rate for deliveries up to 50km is effective from 10 August 2026. This rate excludes the 8% SST charge, effective 1 March 2024.
2. Complete price breakdowns are available in the Lalamove Driver App under the Price section.
3. The Long-Haul commission rate applies only to the following eligible vehicle types:
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4x4 Pickup
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7-ft Van
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9-ft Large Van
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10-ft Small Lorry & Small Open Lorry
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14-ft Medium Lorry & Medium Open Lorry
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17-ft Large Lorry & Large Open Lorry
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20-ft Large Lorry
4. Lalamove reserves the right to amend these Terms & Conditions at any time without prior notice.
5. In the event of any dispute, Lalamove reserves the right to make the final decision.



