Sticker & Lalakit FAQs

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Sticker

What do I need to bring for my sticker installation?

You only need to bring your vehicle.

How long will the sticker installation take?

It will take approximately 20 minutes but it may take longer if there is a queue.

How do i reschedule my sticker installation session?

You can contact us via WhatsApp 014-3327308

How do I cancel my sticker installation session?

Please reach out 3 days in advance through Whatsapp 014-3327308 to cancel your sticker installation appointment.

I already have a sticker installed. How do I get my benefits?

You will need to submit the photos of your vehicle with the stickers during the first week of every month to receive the monthly incentive of RM100. Feel free to reach out to us at 014-3327308 to receive our Lalamove Sticker Handbook.

Sticker installation sessions are full. What can I do now?

Please Whatsapp to 014-3327308 to enquire about the next available sticker installation slot.

Lalakit

What is Lalakit? Why should I buy them?

Lalamove offers a wide range of merchandise to its driver partners to make their delivery experience easy and worldclass! Together, these items are referred to as Lalakit! To purchase our Lalakit items, checkout the latest offerings in your driver app in Lalakit module

How should I pay for the items?

You can pay for the selected items when you arrive at the office for collection via Online Banking.

My Lalabag is torn, can I exchange it for another one?

Please contact the customer support and they will be glad to assist you.

How should I use my Lalakit?

Use it when taking orders!

How can I cancel/reschedule my pickup session?

Please contact the customer support via the Live Chat in your app for arrangement.

Pricing

Lalakit Pricing and details:

Item 1 : Lalabag (42x42x42 cm)
Item 1 : RM 120
Item 2 : Lalajacket (all size)
Item 2 : RM 35
Item 3 : LalaCombo (Lalabag + Lalajacket)
Item 3 : RM150