Sticker & Lalakit FAQs

Only 4x4 Pickup, Van and Lorry can join the sticker program as long as the vehicle's paint is in good condition.

The sticker contract is valid for 3 months, and it is renewed automatically for each cycle.

Depending on your vehicle type and city, you may be required to submit sticker photos during the first week of each month, join a mission, or do both.

Visit this page to explore more benefits of joining the Lalamove sticker program.

You can schedule an installation slot through the Lalamove Driver app.

You only need to bring your vehicle.

It will take approximately 20 minutes but it may take longer depending on the vehicle type or if there is a queue.

You can reschedule by booking a new slot directly in the driver app.

The installation slot will be automatically cancelled by end of the day if you are absent on the installation day. Please schedule a new session to book another slot after the auto-cancellation.

Please Whatsapp to 014-3307307 / 014-3327308 to enquire about the next available sticker installation slot.

Lalamove will only be liable for any paint damages under these conditions:
- The vehicle is below ten years old

- The vehicle's mileage is less than 180,000 kilometres

- Lalamove employees at a designated Lalamove Driver Centre installed the stickers

- The stickers' age is less than 10 months

- The paint damages are within the areas covered by the stickers

- The stickers were removed by Lalamove employees at a designated Lalamove Driver Centre

- The vehicle does not display abnormality/damaged/dull paint on parts that are not covered by stickers

Lalamove offers a wide range of merchandise to its driver partners to make their delivery experience easy and worldclass! Together, these items are referred to as Lalakit! To purchase our Lalakit items, checkout the latest offerings in your driver app in Lalakit module

You can pay for the selected items when you arrive at the office for collection via Online Banking.  

Any Lalabag, Lalajackets or Merchandise purchased must be collected within 180 days from the date of purchase. Driver Partners may not collect after this specified period and Lalamove will forfeit any payment. Driver Partners are encouraged to visit the nearest Lalamove Driver centre for further clarification.

Please contact the customer support and they will be glad to assist you.

Use it when taking orders!

Please contact the customer support via the Live Chat in your app for arrangement.