Hey Driver Partners, ever come across an order that asks you to use your own money upfront? What about an order that promises a large tip just to purchase some items? Or a delivery where the instructions don't seem right?

These could be signs of a scam order or suspicious delivery situation designed to mislead you. Follow the steps below to protect yourself and avoid falling for scams.

 Keep all delivery-related communication with users within the Lalamove in-app chat whenever possible. This helps ensure that delivery instructions and any changes are clearly recorded. 

Do not fall for requests like below. If you have any doubts about an order, reach out to Lalamove customer service first before proceeding with the order. 

Remain Aware of Latest Scams

Make sure to keep up to date on the newest scams by reading any driver communications we send or checking online driver forums. Scammers quickly adapt their techniques, so a scam you haven't heard of before could be brand new. Knowing the latest trends can help you avoid scam orders.