Sticker & Lalakit FAQs



What do I need to bring for my sticker installation?

You only need to bring your vehicle.

How long will the sticker installation take?

It will take approximately 20 minutes but it may take longer if there is a queue.

How do i reschedule my sticker installation session?

You can come directly to our office for support.

How do I cancel my sticker installation session?

Please reach out 3 days in advance.

I already have a sticker installed. How do I get my benefits?

You will need to submit the photos of your vehicle with the stickers during the first week of every month to receive the monthly incentive of 300,000 VND.

Feel free to reach out to us at our office.

Sticker installation sessions are full. What can I do now?

Please contact our office to enquire about the next available sticker installation slot or you can choose another slot in the app.

What is address and opening hours of the sticker centers?

1. Ho Chi Minh:
- 327-329 To Hien Thanh Street, 13 Ward, 10 District.
- No 8, No 2 Street residential area Van Phuc, Hiep Binh Phuoc Ward, Thu Duc Disctrict.
- No 212 kenh 19/5 Street, Tay Thanh Ward, Tan Phu District.
2. Hanoi:
- Satellite Thanh Tri:
● Địa điểm: No 48-BT5, residential area Cau Buou, Tan Trieu Village, Thanh Tri District.
● Hotline: 0349132733
● Opening Hours: Monday to Friday 9AM till 5PM
- Satellite Bac Tu Liem:
● Địa điểm: No 63 lane 139 Phu Dien, Phu Dien Ward, Bac Tu Liem District.
● Hotline: 0376.454.823
● Opening Hours: Monday to Friday 9AM till 5PM


What is Lalakit? Why should I buy them?

Lalamove offers a wide range of merchandise to its driver partners - to make their delivery experience easy and worldclass! Together, these items are referred to as lalakit! To purchase Lalakit item, checkout the latest offerings in your driver app in Lalakit module

How should I pay for the items?

You can pay for your items selected when you arrive at the pickup point. You can pay in cash or pay via hpay. (varies across markets)

My Lalabag is torn, can I exchange it for another one?

Please contact the customer support and they will be glad to assist you.

How should I use my Lalakit?

Use it as much as you can, especially taking orders!

How can I cancel/reschedule my pickup session?

Please contact the customer support at for arrangement.


Lalakit Pricing and details:

Item 1: Lalabag (40cm X40cm X40cm)
Item 1 Price : 18 USD
Item 2: Lalabag mini (35cm X 25cm X 45cm)
Item 2 price: 18 USD
Item 3: Jacket
Item 3 price: 7USD
Item 4: Vest
Item 4 price: 5.5USD
Item 5: Vest
Item 5 price: 6USD
Item 6: Helmet
Item 6 price: 3USD