Click forgot password in the Lalamove Driver App, and then it will ask you to call our Customer Service team at 03-7688 6555. Our Customer Service will then provide you a default password to use to login through the app.

You must call the Customer Service at 03-7688 6555 to request to update your mobile number.

After the order has been completed, go to "Records" tab and click the orders you want to rate the customer inside the booking details.

Prices are determined via the distance from pickup point to drop point and via the vehicle type.

Once you accept the order, you will be able to see the customer's delivery address and contact number.

When you press the "Take order" button, the booking will be awarded to you. Inside the booking details you will see the name and contact number of the client beside that you will see a "Call now" button. It will direct you to the dialer and will automatically call the client.

You must call the Customer Service at to cancel your order at 03-7688 6555.

You must call the Customer Service at 03-7688 6555.

If you have provided an email address, you will automatically receive an e-receipt when your order is completed.

Don't want to receive e-receipts? Deactivate the function by clicking 'Edit Profile' and toggling the e-receipt option.

Please call Customer Service at 03-7688 6555.