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    5-Vehicles

    sg_bike

    Motorcycle

    Weight Limit:

    10 kg

    Size Limit (L × W × H):

    36 cm × 36 cm × 36 cm

    Base Fare:

    0 - 4 km: RM 4.00

    Fare After 4 km:

    RM 1.00 / km

    Additional Services for Motorcycle

    Additional Stop:

    RM 2.00 / stop

    Round Trip

    RM 4.00

    Buy4U Service

    (max. RM 100)

    RM 4.00

    Holiday Surcharge

    Free

    Click for other fees

     

    real car2

    Car

    Weight Limit:

    40 kg

    Size Limit (L x W x H):

    50 cm x 50 cm x 50 cm

    Base Fare:

    0 - 5 km: RM 7.00

    5.1 - 10 km: RM 10.00

    Fare After 10 km:

    RM 1.50 / km

    Additional Services for Car

    Additional Stop

    RM 4.00 / Stop

    Round Trip:

    RM 4.00

    Buy4U Service

    (max. RM 200)

    RM 10.00

    Door-to-Door Service

    RM 5.00

    Holiday Surcharge

    Free

    Click for other fees

     

    van-5

    Van

    Weight Limit:

    500 kg

    Size Limit (L × W × H):

    244 cm × 91 cm × 122 cm

    Base Fare:

    0 - 10 km: RM 40.00

    11 - 60 km:

    RM 3.00 / km

    61 - 100 km:

    RM 2.50 / km

    101 - 250 km:

    RM 2.00 / km

    >250 km:

    RM 1.50 / km

    Additional Services for Van

    Additional Stop:

    RM 10.00 / Stop

    Door-to-Door Service: Driver as a Moving Helper

    RM 20.00

    Door-to-Door Service: Driver + 1 Helper

    RM 83.00

    Holiday Surcharge

    Free

    Click for other fees

     

    4x4-1

    4 x 4

    Weight Limit: 

    250kg

    Base Fare:    

    0 - 10 km: RM 20.00

    11 - 100 km:

    RM 2.00 / km

    >100 km:

    RM1.50 / km

    Additional Services for 4 x 4

    Additional Stop:

    RM 10.00 / Stop

    Door-to-Door Service:

    RM 10.00

    Holiday Surcharge

    Free

    Click for other fees

     

    lorry-6

    1-Ton Lorry

    Size Limit (L x W x H):

    275 cm × 152 cm × 152 cm

    Base Fare:

    0 - 10 km: RM 60.00

    11 - 60 km:

    RM 3.00 / km

    61 - 150 km:

    RM 2.50 / km

    >150 km: 

    RM 2.00 / km

    Additional Services for 1-Ton Lorry

    Additional Stop:

    RM 10.00 / Stop

    Loading Service:

    RM 10.00

    Door-to-Door Service: Driver as Moving Helper

    RM 63.00

    Door-to-Door Service: Driver + 1 Helper

    RM 126.00

    Door-to-Door Service: Driver + 2 Helpers

    RM 189.00

    Holiday Surcharge

    Free

    Click for other fees

     

    lorry-6

    3-Ton Lorry

    Size Limit (L x W x H):

    427 cm × 220 cm × 213 cm

    Base Fare:

    0 - 5 km: RM 140.00

    6 - 60 km:

    RM 4.00 / km

    61 - 150 km:

    RM 2.50 / km

    >150 km: 

    RM 2.00 / km

    Additional Services for 3-Ton Lorry

    Additional Stop

    RM 20.00 / Stop

    Loading Service:

    RM 20.00

    Door-to-Door Service: Driver as a Moving Helper

    RM 63.00

    Door-to-Door Service: Driver + 1 Helper

    RM 126.00

    Door-to-Door Service: Driver + 2 Helpers

    RM 189.00

    Holiday Surcharge

    Free

     

     

    Other Fees

    Delivery Insurance

     

    Insurance fee for items with a total value of below RM 400.00 =  RM 4.00

    Insurance fee for items with a total value of below RM 800.00 = RM 6.00

    Insurance fee for items with a total value of below RM 6,000.00 = RM 8.00

    Click here to learn more

    Night Order (21:00 - 23:59) (for van, 4 x 4, and lorry)

    Base Fare x 1.1

    Late Night Order (00:00-05:59) (for all vehicles)

    Base Fare x 1.25

    Loading Service

    Drivers will lift the items from the lorry to the ground next to the lorry or vice versa only. Drivers are not required to lift the items to and fro the premise with this service.

    Door-to-Door Service

    Drivers will provide moving services which include loading and unloading of items to and fro the premise. The charges for Door-to-Door Service vary between van, 4 x 4 and lorry. Surcharge applies with additional helpers.

    Waiting fees

    First 10 mins: Free of charge

    After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes for motorcycle and car deliveries.

    Carpark charges

    Not chargeable

    Cancellation fees

    For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:
    1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

    2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

    Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

    The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

    Lalamove will assist in communicating the charges to the customer on the driver's behalf.

    Oversized item charge

    If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

    1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry 10ft jobs).

    2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

    3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

    Muat Turun Sekarang