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    5-Vehicles

    sg_bike

    Motorcycle

    Weight Limit: 10 kg
    Size Limit (L × W × H): 36cm × 36cm × 36cm
    Base Fare: 0-5 km: RM 5.00
    Fare After 5 km: RM 1.00 / km
    Additional Stop: RM 2.00 / stop

    real car2

    Car

    Weight Limit: 40 kg
    Size Limit (L × W × H): 50cm × 50cm × 50cm
    Base Fare:

    0-5 km: RM 7.00
    5.1-10 km: RM 10.00

    Fare After 10 km: RM 1.50 / km
    Additional Stop: RM 4.00 / stop

    van-5

    Van

    Weight Limit: 500 kg
    Size Limit (L × W × H): 244cm × 91cm × 122cm
    Base Fare:

    0-10 km: RM 40.00

    Fare After 10 km: RM 2.50 / km
    Additional Stop: RM 10.00 / stop

    4x4-1

    4 x 4

    Weight Limit:  500kg
    Base Fare     0 - 10 km: MYR 20.00
    Fare After 10 km: MYR 2.00 / km
    Additional Stop: MYR 10.00 / km

    lorry-6

    Lorry

    Types: 1-ton Lorry 3-ton Lorry
    Size Limit (L × W × H): 275cm × 152cm × 152cm  427cm × 220cm × 213cm
    Base Fare:

    0-10 km: MYR 60.00

     0-5 km: MYR 140.00
    Subsequent Fare After Base Fare: MYR 3.00 / km  MYR 4.00 / km
    Additional Stop: MYR 10.00 / stop   MYR 20.00 / stop 

     

     

    Fees for Additional Services

    Delivery Insurance

     

    Insurance fee for items with a total value of below MYR 400.00 =  MYR 4.00

    Insurance fee for items with a total value of below MYR 800.00 = MYR 6.00

    Insurance fee for items with a total value of below MYR 6,000.00 = MYR 8.00

    Click here to learn more

    Loading Service

    Drivers will lift the items from the lorry to the ground next to the lorry or vice versa only. Drivers are not required to lift the items to and fro the premise with this service.

    Surcharge for 1-ton lorry: MYR 10.00

    Surcharge for 3-ton lorry: MYR 20.00

    Door-to-Door Service

    Drivers will provide moving services which include loading and unloading of items to and fro the premise. The charges for Door-to-Door Service vary between van, 4 x 4 and lorry. Surcharge applies with additional helpers.

    Waiting fees

    First 10 mins: Free of charge

    After 10 mins: MYR 2.00 is chargeable for every subsequent 5 minutes for motorcycle and car deliveries.

    Carpark charges

    Not chargeable

    Cancellation fees

    For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:
    1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

    2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.

    Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.

    The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, Lalamove Customer Service must be contacted prior to payment to the driver.

    Lalamove will assist in communicating the charges to the customer on the driver's behalf.

    Oversized item charge

    If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, Lalamove will offer the following solutions:

    1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry 10ft jobs).

    2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)

    3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.

    Special Request Fees

    1.4x will be charged

    *Assistance by Customer Service after working hours

    *Delivery to areas beyond Lalamove's coverage. Agreement for this delivery service is upon Lalamove's discretion.

    and etc

    Additional Charges

    Car2

    Car

    Round Trip MYR 4.00
    Buy4U Service (max. RM 200) MYR 10.00
    Late Night Order (00:00-05:59) Base Fare x 1.25
    Holiday Surcharge Free
    Door-to-door Service MYR 5.00

    Van2

    Van

    Round Trip MYR 25.00

    Door-to-Door Service:

    Driver as Moving Helper

    Driver + 1 Helper

     

    MYR 20.00

    MYR 83.00

    Night Order (21:00-23:59) Base Fare x 1.1
    Late Night Order (00:00-05:59) Base Fare x 1.25
    Holiday Surcharge Free

    Motor2

     

    Motorcycle

    Round Trip +MYR 4.00
    Buy4U Service (max. RM 100) +MYR 4.00
    Late Night Order (00:00-05:59) Base Fare x 1.25
    Holiday Surcharge Free

    4x4-Icon

     

    4 x 4

    Round Trip MYR 15.00
    Door-to-Door Service MYR 10.00
    Night Order (21:00 - 23:59) Base Fare x 1.1
    Late Night Order (00:00-05:59) Base Fare x 1.25

    Lorry2

    Lorry

    Round Trip MYR 30.00
    Loading Service

    1-ton Lorry: MYR 10.00

    3-ton Lorry: MYR 20.00

    Door-to-Door Service:

    Driver as Moving Helper

    Driver + 1 Helper

    Driver+ 2 Helpers

     

    MYR 63.00

    MYR 126.00

    MYR 189.00

    Night Order (21:00-23:59) Base Fare x 1.1
    Late Night Order (00:00 - 05:59) Base Fare x 1.25

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