Enjoy Extra Savings With Coupon Shop!
How To Purchase A Coupon Pack?
Simply follow the steps below to find a range of attractive coupon packages!
Contents of the screenshots are for reference only
- What are coupon packs?
Coupon packs are bulk discount coupon codes that can be purchased and applied to Lalamove deliveries. With coupon packs, you can enjoy more savings for your deliveries.
- How can I purchase a coupon pack?
Eligible users will see the Coupon Shop offers in their Lalamove mobile app inbox. Select the payment method and tap purchase on the coupon details page. The coupon packs' purchase limit and validity period will be based on the campaign selling period. Please refer to the Coupon Pack campaign terms and conditions for more details.
- Can I purchase coupon packs on the Lalamove web app?
Coupon packs are currently offered on the Lalamove mobile app only.
- Why does my family/friend have a different coupon pack offer from mine in the Lalamove app?
Coupon pack offers are tailored specifically to each user’s needs and habits. Hence, your pack may differ from your family members' or friends'.
- Will I earn LalaPoints when I purchase a coupon package?
Loyalty points are not accrued with the purchase of coupon packages.
- Where do I find the purchased coupon pack in my Lalamove mobile app?
Purchased coupons can be found in the Lalamove Wallet under the Coupon tab.
- How do I use the coupons in my coupon pack?
You can apply the coupon codes directly when placing delivery orders.
- Can I transfer my coupons to friends or family?
Purchased coupon packs are non-transferable and non-exchangeable.
- Where can I find my coupon pack purchase record?
The e-receipt will be sent to your registered email address after completing the purchase. Please ensure the 'Receive E-receipt' setting in the Lalamove mobile app is toggled on and your email address is updated to ensure the e-receipt can be delivered successfully.
- What happens to my coupon pack if I no longer require them?
Unused coupons after the validity period are non-refundable and non-extendable.
- Coupon Shop shall only be purchased through the Lalamove app with Lalamove Wallet. All coupon packages have limited availability, as determined by Lalamove. Once coupon packages are fully purchased, they will no longer be available in the Lalamove app. Do note that Coupon Shop vouchers are non-transferable, non-exchangeable and non-refundable.
- From time to time, updates to the Lalamove App may be issued through the app store. Depending on the update, you may be unable to use the designated payment method until you have updated the latest version of the Lalamove App and accepted any new terms.
- Lalamove Reward points shall not be awarded for purchasing a Coupon Shop package.
- Lalamove reserves the right to make changes to your plan at any time. Users will be notified in advance via email and/or in-app notifications.
- Lalamove reserves the right to withdraw, amend and/or alter any part or the entire terms and conditions of this promotion and/or vouchers at any time without prior notice.
- Lalamove reserves the right to alter, extend or terminate the promotion and/or coupons, or amend the terms and conditions of Lalamove Coupon Shop at its sole discretion without prior notice. If any disputes directly or indirectly arise from Lalamove Coupon Shop, Lalamove’s decision shall be final and binding.
- Lalamove also reserves the right to disqualify any participant(s) and/or reject any participant(s) for the promotion, including users who are using modified devices or have unauthorised or modified apps installed in their devices, as such tools may have the potential to modify Lalamove’s intended user experience and compromise privacy and account security of users.
- The Coupon Shop packages are only available on the latest version of the Lalamove app.
- For exclusive promotions mechanic, there shall be a redemption limit and the validity period is only available for a limited time.
- The limited quota is applied for the Coupon Shop packages. First-come-first-served while stocks last.
- The Coupon Shop packages are subject to the applicable terms of service as published from time to time on Lalamove website.