Lalakit FAQs

icon-banner-blog

Sticker

What do I need to bring for my sticker installation?

1. P.A. or CPC for Truck for Hire Permit from LTFRB

2. Your Lalamove-registered vehicle

3. Authorization letter if the operator is not available to sign the contract.

How long will the sticker installation take?

30 minutes for 200kg, 300kg, 600kg & 1,000kg
1 hour for 2,000kg, 3,000kg & 12,000kg

How do I reschedule my sticker installation session?

1. Message via In-App Chat

2. You may call or text these numbers:

MANILA PAMPANGA CEBU
09177162075  - Gema
09177052620  - Ramon
09176228948  - Elmer
09177102062  - Donna
09177052963 - Kelvin 
09177091842 - Mar Benedict
09177047672 - Eccekiele
09177047648 - Maria Kristina
09176311002 - Larra
09176250653 - Kent
09069991347 -  Arvin
09177049602 - Rogel

 

How do I cancel my sticker installation session?

1. Message via In-App Chat

2. You may call or text these numbers:

MANILA PAMPANGA CEBU
09177162075  - Gema
09177052620  - Ramon
09176228948  - Elmer
09177102062  - Donna
09177052963 - Kelvin 
09177091842 - Mar Benedict
09177047672 - Eccekiele
09177047648 - Maria Kristina
09176311002 - Larra
09176250653 - Kent
09069991347 -  Arvin
09177049602 - Rogel

 

I already have a sticker installed. How do I get my benefits?

To be qualified, make sure you have 1 completed order in 30 days and you'll receive your benefit the next month within its first week via wallet credits.

Sticker installation sessions are full. What can I do now?

1. Message via In-App Chat

2. You may call or text these numbers:

MANILA PAMPANGA CEBU
09177162075  - Gema
09177052620  - Ramon
09176228948  - Elmer
09177102062  - Donna
09177052963 - Kelvin 
09177091842 - Mar Benedict
09177047672 - Eccekiele
09177047648 - Maria Kristina
09176311002 - Larra
09176250653 - Kent
09069991347 -  Arvin
09177049602 - Rogel

 

Can I remove the Lalamove sticker on my vehicle?

We do not recommend sticker removal, nor do we offer sticker removal services to delivery partners.

Can I claim any damages due to sticker removal?

We will not take responsibility for any damage to vehicles during sticker removal.

What is the address and opening hours of the sticker centers?

1. MANILA
Parañaque Address: 3rd Floor, PITX 1 Kennedy Road Brgy. Tambo, Parañaque City
Muntinlupa Address: Unit C3, JY&Sons Compound, Km23 West Service Road, Muntinlupa City

Pasig Address: J. Borris St, Bagong Ilog, Pasig City
Opening Hours: Mon-Sat, 9AM-6PM


2. CEBU
Address: OIC 3 Oakridge Business Park 880 AS Fortuna Street Banilad, Mandaue City, Cebu
Opening Hours: Mon-Sat, 9AM-6PM
 
3. PAMPANGA
Address: Gruppo Del Diamante, Magalang Ave, Angeles City, Pampanga
Opening Hours: Mon-Sat, 9AM-6PM
 

Lalakit

What is a Lalakit? Why should I buy them?

Lalamove offers a wide range of merchandise to its Partner Drivers to make their delivery experience easy and world-class! Together, these items are referred to as the Lalakit! To purchase an item, check out the latest offerings in your Driver App in the Lalakit module

How should I pay for the items?

The payment instructions will be shared with you after you book a schedule to pick up your Lalakit.

To book a schedule, (1) go to your Driver App, (2) click your profile, (3) click Lalakit, then (4) select the location and date of pick-up.

For Partner Drivers in Cebu, you may contact the following:
  • Bea - 09176216301
  • Ann - 09176302552
  • Julie - 09177049265
  •  

My Lalabag is torn. Can I exchange it for another one?

If the quality of your Lalabag is tagged as "bad" based on the monthly bag checks, you may purchase a new one but you have to pay the remaining rental payments (15 months worth), plus the cost of the bag.

  1. You may book a schedule to claim your Lalakit via the Lalamove Driver App.
  2. Message via In-App Chat

For Partner Drivers in Cebu, you may also call or text these numbers:

  • Bea - 09176216301
  • Ann - 09176302552
  • Julie - 09177049265

How should I use my Lalakit?

Use it when you need to purchase Lalamove merchandise, such as the Lalabag and Jacket.

How can I cancel/reschedule my pickup session?

Please message via In-App Chat.

For Partner Drivers in Cebu, you may also call or text these numbers:

  • Bea - 09176216301
  • Ann - 09176302552
  • Julie - 09177049265

Purchasing Details

Lalakit Pricing

Item

Purchasing Details

Lalabag (38 x 51 x 38cm)
Maximum bearing of 30KG

Lalabag Price: Php 1,300.00

Jacket (All sizes)

Free with new purchase of the Lalabag (until supplies last!)

Claiming Details

Lalabag Official Claiming Sites & Business Hours

Manila Cebu  Pampanga

PARAÑAQUE: 3rd Floor, PITX 1 Kennedy Road Brgy. Tambo Parañaque City | Mon-Sat, 9AM to 6PM

 

MUNTINLUPA: Unit C3, JY&Sons Compound, Km23 West Service Road, Muntinlupa City | Mon-Sat, 9AM to 6PM

 

PASIG: J. Borris St, Bagong Ilog, Pasig City | Mon-Sat, 9AM to 6PM

OIC 3 Oakridge Business Park 880 AS Fortuna Street Banilad, Mandaue City, Cebu | Mon-Sat, 9AM-6PM

Gruppo Del Diamante, Magalang Ave, Angeles City, Pampanga | Mon-Sat, 9AM-6PM

*Please be informed that claiming of the Lalakit is scheduled via appointment. You also need to show the official SMS sent by LalamoveOps before you will be allowed entry at any of the sites.

lalamove-partner-driver