Lalakit FAQs
Sticker
What do I need to bring for my sticker installation?
1. P.A. or CPC for Truck for Hire Permit from LTFRB
2. Your Lalamove-registered vehicle
3. Authorization letter if the operator is not available to sign the contract.
How long will the sticker installation take?
30 minute for 200kg, 300kg, 600kg, and 1000kg; 1 hour for 2000kg
How do I reschedule my sticker installation session?
1. Message via In-App Chat
2. You may call or text these numbers:
| MANILA | PAMPANGA | CEBU |
| 09177162075 - Gema 09177052620 - Ramon 09176228948 - Elmer 09177102062 - Donna |
09177052963 - Kelvin 09177091842 - Mar Benedict 09177047672 - Eccekiele 09177047648 - Maria Kristina |
09176311002 - Larra 09176250653 - Kent 09069991347 - Arvin 09177049602 - Rogel |
How do I cancel my sticker installation session?
1. Message via In-App Chat
2. You may call or text these numbers:
| MANILA | PAMPANGA | CEBU |
| 09177162075 - Gema 09177052620 - Ramon 09176228948 - Elmer 09177102062 - Donna |
09177052963 - Kelvin 09177091842 - Mar Benedict 09177047672 - Eccekiele 09177047648 - Maria Kristina |
09176311002 - Larra 09176250653 - Kent 09069991347 - Arvin 09177049602 - Rogel |
I already have a sticker installed. How do I get my benefits?
You will need to submit the photos of your vehicle with the stickers during the first week of every month to receive the monthly incentive of PHP 500 for 200kg, 300kg, and 600kg, and PHP 750 for 1000kg and 2000kg
Sticker installation sessions are full. What can I do now?
1. Message via In-App Chat
2. You may call or text these numbers:
| MANILA | PAMPANGA | CEBU |
| 09177162075 - Gema 09177052620 - Ramon 09176228948 - Elmer 09177102062 - Donna |
09177052963 - Kelvin 09177091842 - Mar Benedict 09177047672 - Eccekiele 09177047648 - Maria Kristina |
09176311002 - Larra 09176250653 - Kent 09069991347 - Arvin 09177049602 - Rogel |
Can I remove the Lalamove sticker on my vehicle?
We do not recommend sticker removal, nor do we offer sticker removal services to delivery partners.
Can I claim any damages due to sticker removal?
We will not take responsibility for any damage to vehicles during sticker removal.
What is the address and opening hours of the sticker centers?
Opening Hours: Mon-Sat, 9AM-6PM
Lalakit
What is a Lalakit? Why should I buy them?
Lalamove offers a wide range of merchandise to its Partner Drivers to make their delivery experience easy and world-class! Together, these items are referred to as the Lalakit! To purchase an item, check out the latest offerings in your Driver App in the Lalakit module
How should I pay for the items?
The payment instructions will be shared with you after you book a schedule to pick up your Lalakit.
To book a schedule, (1) go to your Driver App, (2) click your profile, (3) click Lalakit, then (4) select the location and date of pick-up.For Partner Drivers in Cebu, you may contact the following:
- Bea - 09176216301
- Ann - 09176302552
- Julie - 09177049265
My Lalabag is torn. Can I exchange it for another one?
If the quality of your Lalabag is tagged as "bad" based on the monthly bag checks, you may purchase a new one but you have to pay the remaining rental payments (15 months worth), plus the cost of the bag.
- You may book a schedule to claim your Lalakit via the Lalamove Driver App.
- Message via In-App Chat
For Partner Drivers in Cebu, you may also call or text these numbers:
- Bea - 09176216301
- Ann - 09176302552
- Julie - 09177049265
How should I use my Lalakit?
Use it when you need to purchase Lalamove merchandise, such as the Lalabag and Jacket.
How can I cancel/reschedule my pickup session?
Please message via In-App Chat.
For Partner Drivers in Cebu, you may also call or text these numbers:
- Bea - 09176216301
- Ann - 09176302552
- Julie - 09177049265
Purchasing Details
Lalakit Pricing
|
Item |
Purchasing Details |
|
Lalabag (38 x 51 x 38cm) |
Lalabag Price: Php 1,300.00 |
|
Jacket (All sizes) |
Free with new purchase of the Lalabag (until supplies last!) |
Claiming Details
LalaBag Official Claiming Sites & Business Hours
| Manila | Cebu | Pampanga |
|
G/F Herco Center, Jimenez St., Legazpi Village, Makati City | Mon-Sun, 9AM-6PM Active Logistics Hub Corp, Warehouse 5, Manila Doctors Village, Almanza Uno, Las Pinas | Mon-Sun, 9AM-6PM GF 1471 Hexagon Corporate Center, Quezon Ave, Quezon City | Mon-Sat | 9AM to 6PM |
OIC 3 Oakridge Business Park 880 AS Fortuna Street Banilad, Mandaue City, Cebu | Mon-Sat, 9AM-6PM |
Gruppo Del Diamante, Magalang Ave, Angeles City, Pampanga | Mon-Sat, 9AM-6PM |
*Please be informed that claiming of the Lalakit is scheduled via appointment. You also need to show the official SMS sent by LalamoveOps before you will be allowed entry at any of the sites.