Lalakit FAQs

1. Your Lalamove-registered vehicle

2. P.A or CPC for Truck for Hire Permit from LTFRB

3. Authorization letter for sticker installation & signing of contract in behalf of operator/owner (if the operator is not available for signing the contract). 

How long will the sticker installation take?
- 1,000kg: 30 minutes
- 2,000kg: 1 hour
- 3,000kg: 2 hours
 
For Corrugated
- 2,000kg: 2 hours
- 3,000kg: 2 hours 30 minutes
-7000kg: 5 hours to 6 hours
-12,000kg: 5 hours to 6 hours

1. Send a message via In-App Chat

2. You may call or text these numbers:

1. Message via In-App Chat

2. You may call or text these numbers:

The Partner Driver will need to submit the photos of the vehicle with the stickers during the retention period (1st to 21st of the month) and the driver needs to complete 2 orders to get the Sticker Mission Fee.

1. Message via In-App Chat

2. You may call or text these numbers:

We do not recommend sticker removal, nor do we offer sticker removal services to delivery partners.

We will not take responsibility for any damage to vehicles during sticker removal.

Lalamove offers a wide range of merchandise to its Partner Drivers to make their delivery experience easy and world-class! Together, these items are referred to as the Lalakit! To purchase an item, check out the latest offerings in your Driver App in the Lalakit module

Unfortunately, if your thermal bag is tagged as "bad" for the monthly retention check, you may request to schedule a thermal bag pick up and pay for ₱999 as a one-time payment.

Use it when you need to purchase Lalamove merchandise, such as the Thermal Bag and Jacket.

You may reach out to the Lalamove customer service via the Driver App in-app chat.