Vehicle And Pricing Details

Waiting fee

Distance based 

750 JPY / 15 mins

Waiting time charges will be incurred when the waiting time exceeds 10 minutes at both the pickup and delivery locations.

Loading and Unloading fee

Distance based

Hourly based

 750 JPY / 15 mins

If the destination for pickup or delivery is on the first floor or in a building equipped with an elevator, the volume of the items is small, and loading and unloading of the delivery vehicle can be completed in 10 minutes or less, the work will be performed free of charge. However, if you have a large amount of items that require more than 10 minutes to load or unload, or if the pickup or delivery is made to a second floor or higher without an elevator, a loading/unloading fee will be charged.

Extra Hour fee

Hourly based

1,000 JPY / 30 mins

If the actual delivery time is longer than the scheduled time when using a time-based charter, an additional time fee will be charged.

Peak Surcharge

Distance-based
Hourly based

20-25% of the order price

To provide a comfortable delivery experience even during peak periods, a surcharge of 20-25% will be applied to orders during high-demand hours.

Late Night/Early Morning Surcharge 

Distance based
Hourly based

2,500 yen

For late-night or early-morning pickups (if the pickup time is specified between 12:00 AM and 4:59 AM), 2,500JPY of surcharge will be added to the distance or time-based fare.

Priority fee

Distance based

Hourly based

Custom amount 

Add a preferred rate to your order to find a delivery partner faster.

Parking Fee

Distance based

Hourly based

Actual Cost

In the case that parking space is not available due to road conditions at the pickup and delivery destinations, as well as parking time required for waiting and loading/unloading packages, parking may be arranged at the decision of the delivery partner. Parking fees are based on actual costs and will be invoiced by the delivery partner at the time of delivery.

Highway fee

Distance based

Hourly based

Actual Cost

When the delivery partner uses the highway according to the customer's instructions, the delivery partner will bill the customer at the actual cost when the delivery is completed.

Storage fee

Distance based

Hourly based

2,500 JPY / 24 hours

You will be charged when the delivery cannot be completed due to the absence of the recipient or other reasons and the parcel is temporarily held.

Additional stop fee

Distance based

450 JPY / Per stop

Additional stop fees will apply when delivery to multiple locations is required. The fees will be automatically added for each additional stop along the route. *Delivery to up to two destinations is free.