VEHICLE & PRICING DETAILS

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Motorcycle
Price:

Base fare $10 (under 1km) + $0.35/km (1km and above)

Additional stop charge:

+$3

 
Weight limit:

8 kg

Size limit (L × W × H):

40 × 25 × 25 cm

Additional services:

-

Car
Price:

Base fare $12 (under 1km) + $1/km (first 3km) + $0.45/km 

Additional stop charge:

+$5

 
Weight limit:

20 kg

Size limit (L × W × H):

70 × 50 × 50 cm

Additional services:

-

MPV
Price:

Base fare $19 + $0.50/km


Additional stop charge:

+$6

 
Weight limit:

50kg (max weight of 1 item is 25kg)

Size limit (L × W × H):

110 × 80 × 50 cm

Additional services:

-

1.7m Van
Price:

Base fare $30 + $0.50/km


Additional stop charge:

+$8

 
Weight limit:

350 kg

Size limit (L × W × H):

160 × 120 × 100 cm

Additional services:

Free Driver's Help for Moving

2.4m Van
Price:

Base fare $38 + $0.50/km 


Additional stop charge:

+$11

 
Weight limit:

500 kg

Size limit (L × W × H):
230 x 120 x 120 cm
Additional services:

Free Driver's Help for Moving

10 ft Lorry
Price:

Base fare $42 + $0.75/km 


Additional stop charge:

+$11

 
Weight limit:

1 Ton

Size limit (L × W × H):

290 × 140 × 170 cm

Additional services:

Refrigeration Available

(Chiller and Freezer)

14 ft Lorry
Price:

Base fare $79 + $0.75/km 


Additional stop charge:

+$17

 
Weight limit:

2 Ton

Size limit (L × W × H):

420 × 170 × 190 cm

Additional services:

Refrigeration Available

(Chiller and Freezer)

Additional service charges

Vans
Driver’s help : no additional charge
Additional help : +$30

 

Lorries

(Door to door moving services)

Driver’s help : +$30
Additional help : +$40

 

Moving Service

Limited to 2 hours service.
Additional overtime charges - $5 per driver/helper for 10 minutes block (capped at $200)

 

Non-lift Access
Each flight of stairs is charged S$10.00 per driver/helper. For example: Moving service with 2 helpers going down 1 flight of stairs(not per floor level) would cost $20.00.

 

Refrigerated Service
Free of Charge

 

Tailgate Services
(For lorries only)
$20.00 charge

 

Wrapping Service
Each piece of furniture wrapped is charged at S$20.00.

Late Night Surcharge
A surcharge will be included in your total order amount for order times between 10:00PM till 07:59AM.
1.1x : for orders with order time between 10:00PM to 11:59PM
1.25x : for orders with order time between 12:00AM to 07:59AM

All Others
These fees are those for which a driver is free to provide their own quote. They include but are not limited to storage, dismantling and assembly. The quote must be provided by the driver to the customer before the commencement of the job. If the customer is not agreeable with the quote, they must get in touch with Lalamove Customer Service at 6631 8383 before the commencement of the job. If Lalamove is contacted following the completion and payment of such job, Lalamove will not be able to provide compensation to the customer.

In case of additional charges being requested by the driver, and if these charges were not part of the original delivery order, it is the customer’s obligation to inform the Lalamove Customer Service of these charges prior to paying the driver. 

 
Special location charges

CBD Charges
(Mon-Sat, 6:30am to 8:30pm)

For jobs with pickup outside of CBD area and drop-off or any of the drop-offs within CBD area, CBD surcharges apply Monday to Saturday from 6:30am to 8:30pm.

Motorcycle : + $2
Cars/MPV/Van/Lorries: +$5
A list of areas affected by CBD surcharge include but are not limited to:
Anson road, Beach road, Bencoolen road, Boat Quay, Bugis Street, Cairnhill Circle, Cecil Road, Chinatown, City Hall, High Street, Marina Bay, Middle Road, North Bridge road, Orchard road, People’s Park, Raffles Place, Rochor road, Shenton Way, Suntec City, Tanjong Pagar, Victoria street.

 

Little India, Novena and Kallang and CBD Surcharges
(Fri-Sun, 11 am to 1 pm)
(Fri-Sun, 5 pm to 7 pm)

For motorcycle jobs with pickup originating from Little India, Novena, Kallang and the CBD area, there would be an additional charge of $2 on Friday and Sunday from 11 am to 1 pm and $4 from 5 pm to 7pm.

A list of areas affected by the surcharge include but are not limited to Little India, Novena, Kallang, Anson road, Beach road, Bencoolen road, Boat Quay, Bugis Street, Cairnhill Circle, Cecil Road, Chinatown, City Hall, High Street, Marina Bay, Middle Road, North Bridge road, Orchard road, People’s Park, Raffles Place, Rochor road, Shenton Way, Suntec City, Tanjong Pagar, Victoria street.


Motorcycle Surcharges
(Fri-Sun, 11 am to 1 pm)
(Fri-Sun, 5 pm to 7 pm)

For motorcycle jobs with pickup originating from areas other than Little India, Novena, Kallang and the CBD area, there would be an additional charge of $1 on Friday and Sunday from 11 am to 1 pm and $3 from 5 pm to 7pm.


Car Surcharges
(Fri-Sun, 5 pm to 7 pm)

For car jobs, there would be an additional charge of $1 on Friday and Sunday from 5 pm to 7pm.

 

Secured Zones

Additional $15 per pick-up/ delivery including but not limited to:

  • Airport Cargo Road
  • Airport Zone
  • ALPS Ave
  • Camps
  • Immigration Checkpoints
  • Construction Sites
  • Jurong Island
  • Jurong Port
  • Ministry of Home Affairs (MHA)
  • PSA Port
  • SATS, Aerospaces
  • Shipyard
  • Supply Bases
Purchasing service

Purchasing service - Eateries
+$15
Purchasing service (Non-Eateries)
+$10

 

*Purchases must be pre-paid in advance to drivers using PayNow, PayLah! or bank transfer

Other applicable fees

Waiting Fees
First 10 mins: Free of charge
+$2 per additional 10min block part thereof

Carpark Charges
Not chargeable

Cancellation Fees
For driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver and a cancellation happens after the scheduled time, 50% of the order fee will be chargeable to the customer. Lalamove will assist in communicating the charges to the customer on the driver's behalf.

Oversized Item Charge
If the goods exceed the maximum weight, size or quantity specified under Lalamove's pricing page, Lalamove will offer the customer either of the below mentioned solutions:
1. Change the vehicle type to the appropriate one with price difference being borne by the customer (applicable to motorcycle, car, van, and lorry 10ft jobs).
2. Add additional helper to assist with the order with price difference being borne by the customer (applicable to van and lorry jobs only)
3. Cancel the order with half of the delivery fee being borne by the customer if the driver already showed up to perform the job.

Wrong Address Change
The customer will be charged the price of an additional trip from the original address to the new address provided. The price will be calculated according to the standard transportation fee and additional stop charge.

Additional stop charge
Additional stops are charged depending on the vehicle requested to perform the job. Orders with multiple stops will incur an additional charge of S$3.00 per stop for motorcycles, S$5.00 per stop for cars, S$8.00 per stop for 1.7m vans, S$11.00 per stop for 2.4m vans and S$17.00 per stop for lorries.

 

Round Trip

Motorcycle: $4
Car: $8
MPV: $8
1.7m Van: $8
2.4m Van: $8
10ft Lorry: $10
14ft Lorry: $10

 

Additional Stops
Motorcycle: $3
Car: $5
MPV: $6
1.7m Van: $8
2.4m Van: $11
10ft Lorry: $11
14ft Lorry: $17

 

Moving Service
Van:
Driver's Help: Included in Price
Additional Helper: +$30

Lorries:
Driver's Help: +$30
Additional Helper: +$40

A surcharge will be implemented separately by the driver if
• Dismantling/Assembly services are required
• Items have to be moved without lift access
• Items are fragile and need extra care
• Provision of wrapping and storing services

Additional charge includes 2 hours of service. Timed from the scheduled time of order, or arrival time of the driver, whichever is later. If the service takes longer than 2 hours, there will be an overtime charge of $5 per additional 10 minutes or less per person, capped at $200. Should there be additional requirements for your delivery, please call Lalamove for more clarification.

 

CBD Charges
CBD Surcharge (Mon-Sat, 06:30-20:30)
Additional fee for every entry from non-CBD area into a stop/destination at the following CBD areas:
Anson Road
Beach Road
Bencoolen Road
Boat Quay
Bugis Street
Cairnhill Circle
Cecil Road
Chinatown
City Hall
High Street
Marina Bay
Middle Road
North Bridge Road
Orchard Road
People’s Park
Raffles Place
Rochor Road
Shenton Way
Suntec City
Tanjong Pagar
Victoria Street

 

Secured Zones
Additional $15 per pick-up/ delivery at:
Airport Cargo Road
Airport Zone
ALPS Ave
Camps
Immigration Checkpoints
Construction Sites
Jurong Island
Jurong Port
Ministry of Home Affairs (MHA)
PSA Port
SATS, Aerospaces
Shipyard
Supply Bases

Late Night Surcharge
1.1x for orders with order time between 10:00PM to 11:59PM

1.25x for orders with order time between 12:00AM to 07:59AM

 

Festive Surcharge
The charges applied will be additional S$3.00 for motorcycle, car, MPVs and additional S$5.00 for van and lorry deliveries. Please refer to our terms and conditions page for days when festive surcharges apply. 

 

Miscellaneous Fees
Waiting Fees

First 10mins: Free of Charge
+$2 per additional 10min-block

 

Carpark Fees
Not Chargeable

 

Cancellation Fees
Cancellations made when driver is at pickup location will incur a fee to compensate your driver for his or her time.

 

Overtime Fees
$5 per block of 10min (per hired help)
Capped at $200

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