About Lalamove’s Customised Solutions
Lalamove’s Customised Solutions is a Service-level-driven delivery solution with same/next day capability.
Grow your business with our Customised Solutions that caters to your specific business needs.
Capabilities of Lalamove's Customised Solutions
SLA Guarantee
Contracted, fixed pricing based on order volume
Flexible Delivery SOPs to cater to your needs
Trained Driver Fleet
Dedicated Operations Support & Account Management Services
Granular Parcel-level tracking with Proof-of-deliveries
Who can "Customised Solutions" serve?
Regular deliveries needs in bulk
Non-immediate deliveries with longer delivery window
Long lead time from order placement to pick-up
Single pick-up location, multiple drop-off locations
Prefer contracted pricing based on volumes
Want to enhance order placement convenience
How does Customised Solutions work?
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Frequently asked questions
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How much are the Customised Solutions? Can you share the rate card?
Lalamove's Customised Solutions does not have a standard rate card because of its bespoke nature. Please reach out to us so we can discuss your business needs and create a tailor-made business proposal for you!
What’s the Minimum Order Quantity?
The Minimum Order Quantity will depend on your specific use case and delivery requirements. Please reach out to us so we can discuss your business needs and create a tailor-made business proposal for you!
What’s the delivery time and window?
Lalamove's Customised Solutions are capable of delivering within same-day / next day from the date you place orders with us! Because of the Solutions’ customisable nature, we can cater to different delivery time and window based on your requirements. Please reach out to us so we can discuss your business needs.
Can I track my order?
You can track the delivery status of your orders, whether it has been picked up by driver, delivered, returned to the warehouse etc., through the Dedicated Portal of Lalamove’s Customised Solutions anytime and anywhere.
How’s Lalamove Customised Solutions different from other service providers?
Lalamove's Customised Solutions is SLA-driven, meaning that when you submit the orders to us you can rest assured that they will be delivered in the most efficient way by the agreed delivery time. We are best known for our reliability so you can relax knowing that your goods are in safe hands. We also do have a dedicated professional team to serve and support you from understanding your business needs, creating a tailored solution to daily operations and orders enquiries.
Who can I reach out to if there’s any questions regarding my orders?
Lalamove's Customised Solutions is a customer-centric solution offered to Corporates. Please reach out to your dedicated Account Manager in case of any questions.