

COVID-19 UPDATE
Imagine this from a customer’s point of view: You’ve just bought an item and have been checking the delivery status excitedly over the past few days.
One day, to your pleasant surprise, the status has been updated as “dispatched from warehouse”. At last! You can’t wait for the parcel to arrive! With great anticipation, you countdown the hours till you finally get your hands on your present.
To the customers, this segment of the delivery is the most crucial. Known as last mile delivery, it refers to the last leg where goods are transported from the distribution centre to the recipient’s address. While most customers expect to receive their goods smoothly within half a day or so, business owners would know that this last lap can be a treacherous journey filled with potential pitfalls that prevent a successful transaction. At the peak of the customers’ excitement, any minor mishap could ruin their experience.
But fret not, we’ve got you covered! Here’s a series of unfortunate events that could arise during last mile delivery, and how Lalamove helps you to get past them effortlessly. Crisis averted!
新時代化妝師,打開門做生意,當然顧客至上,然而往往有多重身份,兼任KOL、紋眉師、服裝顧問⋯⋯
Walter因工作關係,周不時要四圍走,為客人上門試妝、跟crew拍攝為演員化妝、跟活動參展為Model補妝,有時收到活動商邀請出席活動,幫自己執靚個Look,活動完畢再回到「化妝師」的身份。
意外往往在身份轉換時出現,Walter一次接Job時就遇到突發事件:
「嗰日朝早有活動,我戴咗隱形眼鏡,諗住影相靚啲」,通常Walter會再帶一副眼鏡出門,活動完畢除低con換眼鏡,避免眼睛過於乾澀疲勞,影響之後的工作。
「活動完咗我約咗位客人一齊食lunch,除咗Con但發現搵唔到眼鏡,呢位客人之後要做霧眉,我一定要睇得好清楚⋯⋯咁點算?」
情況緊急,Walter想起屋企有人在家,拿拿聲 call Lalamove步兵,拜託對方到屋企上門取眼鏡,再送到工作室。
「步兵打電話俾我,話佢搭地鐵,問我介唔介意?我話冇問題呀!」半小時後待Walter食完午飯回到工作室,步兵幾乎與他同時到達。步兵將眼鏡及時送到,Walter與客人當天的美容服務非常順利。
在疫情持續施虐的時候,使用Lalamove送貨服務時可以告知步兵您的取貨/送貨需求,例如:「請將包裹放在門口」、「請於XX處取件」等清晰指示,方便您的速遞員準確交付,更順利取件,更快速為您交付。
只要話我哋知您嘅需要,Lalamove將竭盡所能為您解決問題,關注您所需,您的優質服務保證