What You Need to Know About Lalamove

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What is Lalamove?

In our tech-focused world, where everything can easily be done with just one-click, Lalamove fits in perfectly to disrupt and change the way deliveries are done.

We are an on-demand same day delivery platform that lets users place orders via our application or website. We are revolutionizing the way deliveries are being done and at the same time simplifying the lives of people.


What is the difference between Lalamove delivery service and another delivery platform?

Competition is inevitable but staying on top of things is the most important! Over at Lalamove we are continuously working hard to make sure we provide the best service to our users.

Here are some ways we stand out:

Door to door delivery (door to door) is one of the features that simplifies delivery where we ensure that Lalamove driver partners meet directly with the sender and recipient of goods while delivery is being carried out, especially for deliveries to buildings, apartments, and other premises. This service includes all types of fleet from motorbikes to engkel box.

The driver receives 80% of the revenue share which is almost a large part of the revenue generated from delivery costs.

Lalamove provides fleet options so that users can adjust their fleet to the scale of their delivery.


In the Lalamove web application, there is a route optimization feature that can be combined with a multi-stop feature. This feature makes it very easy for businesses to make a cost-efficient route and price in multiple deliveries in one order.

Lalamove's operational and customer service teams are always ready to provide delivery services with a high level of satisfaction.

There are features that can assist your delivery such as Lalabag (thermal bag for temperature sensitive goods), purchase service, multi-stop, multi-order, round trip, carrier and many others.


What can Lalamove deliver?

We deliver almost anything you need! From small parcels or documents to furniture. But of course, we don’t like messing with the Law! We do have restrictions to illegal goods, animals and certain types of bulky items like pianos. Drop our customer service team a quick query to find out if you are unsure your item can be delivered. Our team operates daily from 9am to 18pm.

Hotline service : (021) 5010 6688 or app live chat (from 7am to 22pm)


What type of vehicles do Lalamove drivers have?

Our Lalamovers are everyday people who own their own vehicles and have joined our platform to make their free time fruitful by earning extra.

Our fleet consists of Motorbike, MPV Cars, Vans, Open Pick up, Box Pick up and Engkel Box.

Is Lalamove cheap?

Being an on-demand and premium service to help people save time - we are the most cost efficient way if you are looking to send or receive goods within a specific time.

Furthermore, our multi-stop and route optimization makes sure our user saves money from their order.


How is Lalamove safe?

Traditional tracking numbers have proven to be unreliable for most of us, some of our parcels still end up never reaching us! With Lalamove’s real-time tracking, you not only know where your item is at all times, you get to have a peace of mind knowing where and who is holding on to your parcel.


How to book a delivery with Lalamove?

It cannot get any easier than downloading our application and placing an order with Lalamove. We have even broken down the steps for you, in case you get lost.

Plus, if you rather do it with your web browser, simply log on to our site and place your Lalamove delivery order!

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Ready to go?

Download the apps now and deliver with Lalamove.