Small businesses are small to medium-sized enterprises (SMEs) which are considered to be independent businesses with limited manpower and moderate revenue compared to larger-scale businesses. Despite their size, SMEs are usually community-focused, offering services that invoke personal essence. They function as the backbone of our economy, responsible for the growth and stability at a local level.
Small business in Singapore is important to our economy as they fuel economic growth and create job opportunities. They are the key drivers of innovation and market diversity, fostering a strong connection within the local community by filling the gap in the local’s needs. Their ability to be agile and quick to adapt to market changes cultivates them to be resilient to economic shifts, dissimilarly to large-scale companies.
The Specialists Behind Shan Confinement
Shelley Skylene Kan is a visionary founder of multiple brands, including Shan Confinement Food, Baby’s Whisperer, and Joyous Mummy Care. Each of these businesses was created with a harmonious mission in mind to support, nurture, and empower mothers and babies. Shelley wishes to merge these businesses as one to be an ultimate go-to professional maternity concierge service that delivers comprehensive care at every stage of the motherhood journey.
As a certified lactation consultant and childbirth educator—and a mother to five children, including her youngest at just fourteen months, Shelley applies a deeply personal and empathetic understanding of motherhood to her creation. With over more than eight years of experience in the maternity and baby care industry, she has dedicated herself to continuously growing and helping other mothers navigate the most delicate and transformative period in confinement, enabling support with her expertise and compassion.
Today, Shelley runs Shan Confinement full-time, overseeing a team of four employees including the kitchen crew that is responsible for extending their care service to more families.
The Journey Behind Shan Confinement
Shan Confinement was founded to fill the gap in demands for postpartum care and highlight an ageing population of confinement nannies. During the COVID-19 pandemic crisis, Shan Confinement had to navigate the turbulence of uncertainty. She had to come up with alternative solutions by relying on domestic helpers and specialised confinement meals to support mothers’ recovery while easing household responsibilities.
For Shelley, it is more than just a brand. She is deeply passionate about debunking the myths of confinement and highlighting the importance of educating families to provide proper support and care through well-thought and nutrient-focused meals during postpartum recovery. The brand’s mission is to create and deliver the best care and expertise for expectant mothers to achieve confidence, and knowledge and delegate them to focus on their well-being throughout their motherhood journey. Together with her personal and professional experience, she is devoted to guiding and empowering mothers during one of the most challenging and special times in their lives.
With the help of Lalamove’s time-sensitive delivery solutions, Shan Confinement experienced a 15% increase in sales. The efficiency of sending out care items faster and to a wider customer base in Singapore gives the company a competitive advantage to grow its demands and reach, allowing them to connect and help more mothers during their postpartum journey.
Fast, Reliable & Cost-Savings: The Reason Why Small Businesses Choose Lalamove
Shelley came across a Lalamove campaign, featuring our vehicles and our driver partners wearing Lalamove’s iconic bright orange uniforms. She believes that Lalamove has a proven track record of being reliable and high visibility as a logistics partner for Shane Confinement. She added that she chose Lalamove for her delivery needs as it features a real-time tracking system on the app that allows them to receive live updates on the delivery status and relay the information to their customers, alluding to transparency and trust with them.
Every business operates with its precise structure and distinctive approach, and Shan Confinement is no exception. As the confinement meals are prepared freshly, it has to be consumed within a specific time frame. One of the biggest challenges they had to overcome was hiring drivers to align the deliveries to the preparation of the meals. Not only does it have to maintain its freshness, but the meals also require careful handling and instantaneous transportation throughout the day. Before Shelley engaged with Lalamove delivery service, overseeing the delivery process internally was critically time-consuming and resource-intensive which diverted their attention from managing other important areas of the business.
By relying on Lalamove's on-demand delivery solutions, it transformed the business internally and externally. It gave them the flexibility and resources to focus on growing their business while also meeting the delivery demands. Aligning Lalamove’s extensive delivery network with Shan Confinement’s demands, it guarantees the meals to be delivered freshly and on time which is an essential part of postpartum care.
Lalamove is committed to empowering SMEs with fast, affordable and reliable same-day delivery solutions, 24/7. Our cost-effective logistics services are designed with flexibility in mind with various vehicle options based on their order size and frequency and advantageous features such as multi-stop deliveries, real-time tracking and in-app live chat for seamless customer support. An on-demand & courier delivery service that supports and takes care of small businesses while they focus on building their dream across Singapore. Time is money, let Lalamove save both for you. Grow your small business with ease, and start using Lalamove for urgent last-mile deliveries to daily logistics needs—hassle-free, convenient and fast!
