The Rise of Uncontactable Movers: How Lalamove Made Moving Easy with Transparency and Reliability in Singapore

Moving into a new place is an exciting and rewarding transition, but to many in Singapore, it was not such an instance. According to recent reports, there has been an increase in uncontactable service providers, where the moving industry has been ranked in the 3rd place. Unpleasant services range from losing deposits, last-minute cancellations or having their items on hold due to unreasonable hidden fees. 

So how do you prevent yourself from falling for these risks? By choosing a reliable, transparent and well-established moving service provider. 

How to Protect Yourself from the Hidden Risks 

An increase of customers have been falling into a vicious cycle of using fraudulent or unprofessional movers unknowingly. These include demanding a large upfront deposit but becoming uncontactable during the moving day, offering a lower estimate quotation so that they could raise the prices after items have been collected, and using the items as leverage until the additional fees have been paid. 

Another common tactic is that these unofficial movers do not provide real-life tracking or direct contact channels with the drivers, which can leave the customers in the dark or unable to hold them accountable for damaged or missing items. One of the most typical traits of such unverified movers is that they do not have proper training, which can lead to mishandling items, especially fragile or complicated items, with no compensation. 

Why Choose Lalamove for Moving

With Lalamove, it provides you peace of mind on these uncertainties. We offer a transparent, reliable and hassle-free moving service anywhere and anytime.

Transparent Pricing: Lalamove provides instant quotations with no hidden fees and receives upfront quotations upon booking confirmation.

Verified Driver-Partners: We have a dedicated team to verify all Lalamove Driver Partners, ensuring a thorough, reliable, and efficient verification process. 

Real-time tracking: Our all-in-one app provides tracking in real time so that you know exactly where your items are at all times. 

24/7 On-Demand: Our moving service is available around the clock, catering to flexibility and convenience. You can either book a moving service now or schedule it for later. 

Wide Range of Vehicle Options: A variety of vehicle types to choose from, whether it is for small to medium-scale items or large-scale items. 

Customer Service Support: Lalamove has a dedicated, trained customer service team to support and assist with any inquiries and compensations to ensure a seamless transaction. 

“Service is fast and reliable. Item that I requested to be delivered was fragile and I placed a remark in the comment for driver to be careful. When item was delivered to my friend, it was safe and nothing was broken. Will definitely liase with them again for future delivery.” – Nz, Lalamove User

Step-by-Step Guide: How to Book a Move with Lalamove

Step 1: Download the Lalamove App on IOS and Google Play Store.

Step 2: Enter your pick-up & drop-off locations. Multi-stop is also available if needed.

Step 3: Choose your vehicle based on your items’ weight and size, ranging from a courier to a 24ft lorry.

Step 4: Receive an instant price quote upon confirmation, which includes the cost upfront with no extra or hidden fees. 

Step 5: Confirm your booking; a verified driver-partner will be assigned to you shortly. 

Step 6: Track your items in real time on the Lalamove app, and use the chat feature to communicate with your driver every step of the way. 

Move Safer & Easier with Lalamove

Choose a service platform that prioritises and upholds transparency, reliability, flexibility and affordability. Book your next move on the Lalamove app and enjoy peace of mind anywhere and anytime!